Administrative Assistant II

Join Inframark's Community Management Services Team!

At Inframark Community Management Services, you’re not just starting a job — you’re building a career. We serve hundreds of master-planned communities and districts with top-tier support, and we invest just as much in our employees. Join a dynamic, innovative team where your growth and success matter. Grow Your Career. Build Stronger Communities.Apply Today!

Why Work for Inframark?

Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.

The Administrative Assistant II is responsible for providing administrative support of the on-site office, and primarily to perform compliance inspections and architectural reviews for the Association.

RESPONSIBILITIES

- This position reports to the Architectural Review & Compliance Lead.

- Supports the workflow for architectural reviews and compliance inspections.

- Answers and directs phone calls, including distribution of off-hours messages.

- Provides back up support to other Administrators including the Front Desk. Assists and directs all guests, clients and customers for meetings, appointments and service.

- Performs general office support duties including copying, filing, mailing and faxing; maintaining office directories and filing systems; managing office supplies. May also perform support tasks related to customer service, finance and human resources as needed.

- Prepares basic correspondence (email, letter, etc.) as directed by manager and appropriate team members.

- Data entry required. Process, filter, and prepare work orders.

- Performs compliance inspections daily. Process letters.

- Enter and process architectural applications as directed by the Lead. Process architectural responses when decisions are rendered as directed by the Lead.

- Respond to Resident calls, emails and in person inquiries related to compliance letters and architectural applications.

- Assists Managers and Coordinators with Board/Committee reports and meeting preparation.

- Some evening/night property inspections may be required.

- Assists with special projects as needed. Other duties as assigned.

This is NOT a remote work position. Must work on-site in office environment.

QUALIFICATIONS

- Proficient in use of Microsoft Office software

- Possess effective and professional communication skills, both verbal and written

- Multi-tasking abilities essential

- Strong organizational, leadership and problem-solving skills

Education/Experience: High School Diploma or GED and 1-2 years related experience preferred. Community management or HOA experience preferred.

Technical: Intermediate proficiency with Microsoft Office applications & internet. Ability to learn new software quickly. Working knowledge of post office protocol, mail processing, work order systems & handling. Attention to detail and professionalism required.

Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback.

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Learn more about us at Community Management - Inframark