Administrative Assistant and Customer Service Specialist

Overview

This job is an administrative and customer service position for an environmental laboratory. Knowledge of chemistry, regulations, laboratory information software, an asset, but not required.

Responsibilities

- Respond promptly to customer inquiries via phone, email, and in-person interactions

- Maintain organized records of customer interactions and transactions.

- Assist with data entry tasks, ensuring accuracy in all documentation.

- Provide administrative support, including filing, reviewing

- Perform clerical duties as needed, including managing office supplies and equipment.

- Creating Final reports

- Shipping/receiving samples and supplies

- This position is also a backup to the office manager, which includes data entry and login samples into our Laboratory Information Management System (LIMS)

Attributes

- Detailed Oriented

- Able to work at a fast pace

- Strong multitasking and organizational skills

- Excellent verbal and written communication skills

- Excellent interpersonal and customer skills

- Advanced understanding of clerical procedures and systems such as recordkeeping and filing

- Ability to work independently

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Work Location: In person