Administrative Assistant

Advance Storage Products (ASP)

Are you looking for an opportunity to be part of a hard-working team that rewards commitment and loyalty? Are you interested in building a career with a best-in-class, growing, family-owned company that delivers on its quality promise?

Advance Storage Products is the country's leading manufacturer of pushback systems, producing nearly half of all systems sold in the US. Advance's LoPro Pushback racking solution is recognized as the "gold standard" for ease of installation, ease of operation, quality and durability. Our warehouse pallet racking solutions are used in major installations for many Fortune 500 companies.

We are looking to add reliable, long-term employees to our thriving team environment. If you are interested in a stable career with an established business, do not hesitate to apply with Advance today!

Visit our website to learn more about us!

https://advancestorageproducts.com/about-advance/

ROLE:

This position will serve as the primary point of contact at the front desk, providing exceptional reception services including greeting guests, maintaining the visitor log, managing incoming calls, distributing mail, and maintaining an organized, professional front office environment. In addition to front desk responsibilities, this position will provide administrative support to manufacturing operations as well as confidential administrative support to the Human Resources department, requiring discretion, attention to detail, and the ability to manage sensitive information appropriately. The ideal candidate is adaptable, proactive, and skilled at balancing multiple priorities in a dynamic, manufacturing environment.

RESPONSIBILITIES:

- Maintain front reception desk and greet all incoming customers, including the public.

- Answer main phone line and transfer to appropriate staff members

- Maintain inventory of office supplies using LEAN initiatives and tools (Kanban, etc.). Lead internal team-building events by coordinating logistics, collateral, catering, and setup and tear-down

- Provide support to visiting team members/groups from other Advance locations

- Ensure a clean and safe work environment, following 5S standards

- Provides consistent and professional internal and external customer service

Manufacturing Operations Support:

- Assist with printing and distribution of all weekly production schedules and travelers

- Assists with printing and distribution of all weekly production documents.

- Work closely with production supervisors to maintain an accurate account of all production numbers and enter collected data for individual efficiency calculations

- Work closely with the Safety/quality team to print and distribute Safety/quality Alerts

- Assist the Purchasing department with purchase order data entry as needed

Human Resources Support:

- Act as a plant HR back-up for timecards, employee inquiries, onboarding and hiring activity.

- Other duties or tasks as assigned by supervisor

ACCOUNTABILITIES:

- Work in a safe manner

- Demonstrate Advance’s core values

MINIMUM EDUCATION REQUIREMENTS:

- High School Diploma or equivalent

- Associate’s or bachelor’s Degree in a related field or relevant certification preferred

MINIMUM EXPERIENCE REQUIREMENTS:

- 2-3 years of customer service and/or administrative experience

- Prior HR exposure preferred

REQUIRED OUTSIDE TRAINING/CERTIFICATIONS/REGISTRATIONS FOR THIS POSITION:

- N/A

CRITICAL SKILLS REQUIRED:

- Demonstrates absolute discretion and sound judgement when handling sensitive employee relations matters, maintaining strict confidentiality to protect employee privacy and organizational integrity.

- Outstanding communication and interpersonal abilities

- Effective time management skills with a proven ability to meet deadlines

- Ability to multi-task and effectively prioritize work

- Strong phone and verbal communication etiquette

- Excellent organizational skills with an eye for attention to detail

- Ability to work in a fast-paced and often stressful manufacturing environment

- Strong ability to act with integrity and professionalism

- Ability to work well with others and resolve conflict in a positive manner

- Microsoft suite experience required

REQUIRED INTERNAL TRAINING:

- New Hire Orientation/On-boarding Training

- Ethical Standards and Business Conduct Training

- Anti-harassment Training

- Advance Information Technology Security Training

- LEAN 101

PHYSICAL REQUIREMENTS:

The work environment characteristics and associated physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

- Prolonged periods of sitting at a desk and working on a computer

- Must be able to lift 25 pounds at times

- Wear required personal protective equipment (PPE) as needed

- Must be able to access and navigate each department at the organization’s facilities