Accounts Receivable Specialist

Responsibilities/Pay Grade

The starting hourly rate for this position is $15.30 an hour.

JOB SUMMARY: H102

Greets and receives payments from the general public.

ESSENTIAL FUNCTIONS:

Works as a cashier receiving utility payments, balancing cash drawer daily. Balances and posts daily receipts for accounts receivable and prepares daily bank deposits; reconciles deposits with computer printout; prepares payment corrections and adjustments as needed for inaccurate payments.

Greets the public in person, and responds to questions and requests referring complex issues to the appropriate person, giving directions, and taking messages where appropriate.

Issues work requests to reconnect customer's service when the service has been disconnected for non-payment and bills on fee as needed.

Generates customer letters to send customers when there are issues with customers' payments.

Opens, scans, and inputs check information for a high volume of mail payments received daily.

Create and transmit check image letters to the bank daily.

Download files from other sources with payment information and create files to apply payments to customer's accounts.

Other duties as assigned by the department.

Minimum Qualifications

High school diploma or equivalent, with courses in keyboarding and bookkeeping; previous training on computer, 10-key (touch), telephone systems, and other general office equipment. Bilingual is a plus.(Educational documentation will be required upon offer of employment.)

Previous experience as a cashier is desirable.

Any combination of education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Physical Requirements/Working Environment

The noise level in the work environment is usually moderate.

Knowledge, Skills, and Abilities/Supplemental Information

MATERIAL AND EQUIPMENT USED:

Personal computer, including word processing and spreadsheet software

Utility Billing Software

Printer

Typewriter

Calculator/10 key touch

Phone

Copy machine

Fax machine

Scanners

Letter opener extractor.

Knowledge of:

Modern office practices, procedures and equipment and standard clerical techniques.

Standards and methods of customer account maintenance.

Basic bookkeeping practices.

Knowledge of Cashiering and cash handling.

Ability to:

Make varied arithmetic computations and tabulations rapidly and accurately.

Establish and maintain effective working relationships with employees and the general public.

Understand and carry out moderately complex oral and written instructions.

Operate a computer and the ability to develop such skill in a reasonable period of time and operate a 10-key calculator/adding machine.

Use computers and Microsoft software (Excel, Word)

Maintain accurate records.

Meet deadlines.

Post and balance daily cash monies.

To accurately and proficiently handle cash transactions, including making appropriate change to a customer.