The Billing Specialist works directly with the Operations teams to create work packets, enter projects into Vista, and perform partial or final billing. This includes working with the General Managers and Supervisors to provide information, follow-up on questions and assistance as needed. This position also uses customer systems to obtain work orders and process billing, works directly with customers as questions and issues are identified, and follows up as needed with the GM's, Supervisors and/or customers. It might also require telephones, to take messages and direct calls as needed.
Our Core Values: TRAITS
Trust, Respect, Accountability, Integrity, Teamwork, and Safety.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Roles and Responsibilities:
•Demonstrate strong attention to detail while ensuring compliance with diverse contract requirements
•Adapt quickly to varying rules and regulations across multiple city and town contracts
•Maintain filing and spreadsheets (Knowledge of Excel a MUST)
•Collaborate with supervisors to manage job billing details, ensuring all billable items are properly documented and approved
•Maintain a strong understanding of various underground utility contracts to ensure compliance and accurate invoicing
•Tracking work orders internally and by subcontractors
•Create jobs in Riley Brothers software
•Create office files for work orders
•Download work order plans from customer software and save them into an online work order file
•Create field files for jobs. File and route appropriately
•Enter customer approved invoices into company software system
•Answering telephones, taking messages, and directing calls as needed
•Working directly with customers and updating customer systems
•Performs other duties as assigned
Success Factors:
•Approachable, welcoming and personable personality
•Detail-oriented, professional and have excellent written and verbal communication skills
•Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook)
•Strong attention to detail
•Strong analytical skills
Experience and Education:
•2-3 yrs. administrative experience.
•Construction or underground utility experience a plus
•Minimum of a High School diploma or GED
Additional Requirements/Licenses/Certifications:
•Possession of, or ability to obtain, a valid State of Residence Driver’s License is required within two weeks of employment.
•Candidates must pass criminal and Motor Vehicle Record (MVR) background checks and pass a pre-employment drug screen.
Notes:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Job Type: Full-time
Pay: From $25.00 per hour
Schedule:
Work Location: In person