McDougall Energy Inc.

Account Manager

LocationSault Ste. Marie, ON
Job Typefull_time

About This Job

COME GROW WITH US!

McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers’ needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

About The Opportunity

McDougall Energy is looking for a customer focused, organized and driven individual for the position of Account Manager within our Commercial Market. Reporting to Regional Manager, Commercial Sales, the Account Manager will ensure an outstanding customer experience is being delivered to new and existing Customers, with an aim toward retention of existing Customers, while supporting the Commercial Sales Team. The position will be responsible for:

Managing an assigned group of existing Customer accounts with a strong focus on retention, while ensuring excellent customer service

Identifying potential Commercial Customers by phone and arranging appointments for Territory Managers
Conducting a targeted number of retention calls each week for an existing Customer base
Supporting Territory Managers in achieving key performance indicators for fuel, propane and lubricant sales
Supporting Territory Managers by maintaining accurate sales pipelines
Working cross functionally with various departments in support of Territory Managers
In conjunction with Territory Managers, identify and assist in resolving Customer concerns by providing sound advice and solutions


About You

College Diploma in Marketing, Business or related field
Three years’ experience in Sales or Customer service
Experience in a computerized Sales’ software environment
Demonstrated ability to manage large volumes of data;
Strong attention to detail
Excellent interpersonal and communication skills; both verbal and written
Superior organization and prioritization skills; committed to deadlines
Demonstrated ability to shift focus with ease
Proficient in working with Microsoft Office; specifically, Excel
Strong understanding of Privacy and Confidentiality in the workplace
Demonstrated ability to establish and maintain successful working relationships
Demonstrated success in living the values of The M.E.I. Way

What We Offer

We provide career growth and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

Competitive Compensation

4 weeks paid vacation
Employer Health & Dental Benefits
Group RRSP
Employee Assistance Program (EAP)
Healthcare & Lifestyle Spending Account

Are you ready to power your career and make a difference at McDougall Energy? Get energized and apply online at www.mcdougallenergy.com/careers

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.

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