Account Manager - Digital Identity & Fraud

We are seeking a dynamic and results-driven Account Manager to join our Digital Identity & Fraud (DI&F) business. This role is ideal for someone with a strong background in payments and identity verification who thrives on growing strategic accounts, driving revenue, and delivering exceptional client experiences.

Key Responsibilities:

- Serve as the primary point of contact for assigned accounts, building trusted relationships with key stakeholders.

- Drive upsell and cross-sell opportunities to increase committed spend and support new revenue generation.

- Develop and execute account plans that align with client goals and DI&F’s strategic priorities.

- Articulate the value of our DI&F solutions—including identity verification, account validation, and fraud prevention—tailored to client needs.

- Ensure high levels of client satisfaction and retention through proactive communication, issue resolution, and performance reviews.

- Partner with internal teams to deliver seamless onboarding, support, and product enhancements.

Required Qualifications:

- 5+ years of experience in account management, preferably in the payments, identity, or fraud prevention space.

- Proven track record of growing enterprise accounts and achieving revenue targets.

- Strong understanding of digital identity, payment fraud, and compliance workflows.

- Excellent communication, negotiation, and presentation skills.

- Ability to think strategically and execute tactically in a fast-paced environment.

- Familiarity with tools such as Salesforce, Excel, and CRM platforms.

Preferred Experience:

- Background in financial services, fintech, or risk intelligence.

- Experience with API-based solutions and SaaS platforms.

- Knowledge of regulatory frameworks such as KYC, and NACHA guidelines.

- Why Join Us?

You'll be part of a globally recognized team that’s helping organizations combat fraud and build trust in the digital economy. Our DI&F solutions are used to screen over 30 million identities across 50+ countries and support over 200 million transactions annually.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of

Integrity, Partnership

,

Excellence

and

Change

underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.