Account Manager

Primary Responsibilities:

- Client Relationship Management: Develop and nurture long-term relationships with clients by understanding their business goals, challenges, and technical requirements.

- Sales Generation: Maximize sales revenue through upselling and cross-selling strategies within existing accounts.

- New Business Development: Identify and pursue opportunities with new clients through market research, networking, and tailored proposals.

- Negotiation & Closing: Lead contract negotiations, pricing discussions, and terms to close profitable sales agreements.

- Account Management: Serve as the primary point of contact for assigned clients, managing communications, resolving issues, and ensuring high levels of customer satisfaction.

- Collaboration: Coordinate with internal departments (e.g., engineering, product development, customer service) to deliver seamless support and solutions.

- Sales Reporting & Forecasting: Track sales activities, maintain CRM data, and provide accurate forecasts and performance reports.

- Market Analysis: Monitor industry trends, competitor activity, and client feedback to inform sales strategies and support product improvement initiatives.

Specific Responsibilities:

- Manage new and existing customer accounts.

- Prepare and deliver quotes for ESP systems and services.

- Maintain technical proficiency in ESP design and applications.

- Review and support customer application designs.

- Participate in failure analysis and performance review meetings.

Lead system optimization initiatives and other related projects.

Education & Experience Requirements:

- Bachelor’s degree (preferred) or open to other production sales experience.

- A minimum of 2+ years of relevant experience with ESP systems.

- At least 2 years of sales or account management experience in the oilfield or artificial lift sector.

Demonstrated success calling on Oil & Gas Production Engineers and operations personnel.

Job Requirements:

- Proven B2B sales experience with strong negotiation and closing skills.

- Strong analytical and problem-solving abilities.

- High level of organization and ability to manage multiple accounts and priorities.

- Technical proficiency in ESP system design, CRM software, and Microsoft Office Suite.

- Adaptability to changing market conditions and client needs.

- Willingness and ability to travel regionally up to 50% of the time.