Wireline Field Service Supervisor

OBJECTIVE

Directs and trains field employees activities concerned with providing technical services such as gun perforating, well logging, tracer surveying, caliper surveying, and acidizing and chemical cutting. Audits work activities of field employees to verify conformance of activities to quality assurance standards by performing the following duties.

ESSENTIAL DUTIES & RESPONSIBILITIES

- Directs organization and training of field personnel and supervises field-servicing operations.

- Directs field employees on repair and maintenance of field equipment used in and related to wireline field operations. Verifies completions and compliance of such tasks.

- Manages engineers and crews in the wireline field operations.

- Conducts training sessions covering specified areas such as new employee field orientation, on-the-job training, use of computers and software, customer service, health and safety practices.

- Responsible for training employees in all areas of wireline operations, observing and assessing active field crews through regular field audits, addressing complaints and resolving problems.

- Observes and asks workers questions pertaining to job functions.

- Tests trainees to measure progress and to evaluate effectiveness of training.

- Work with management team in conducting investigations, evaluations and disciplinary actions.

- Advises engineers on specific servicing problems and recommends use of specialized tools, techniques, and services.

- Keeps records of operations and prepares reports.

- Obtains quality assurance check list through regular scheduled and unannounced field audits.

- Writes and submits audit reports to management.

- Observes workers using equipment to verify that equipment is being operated and maintained according to safety and quality assurance standards.

- Reads processing information to verify that records adhere to specifications.

- Informs management of engineering, employee and customer problems.

EXPERIENCE

- Associate degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

- 5 years wireline experience.

- Current Class A Commercial Driver's License (CDL) with Hazmat and Airbrake Endorsement; or ability to attain a Class A CDL with specified endorsements within 120 days of employment.

- Advanced knowledge in Pump Down and Logging Operations.

- Advanced knowledge of Downhole Tools.

- Knowledge in Wireline addressable systems, release tools, pressure control, Dump Bailers, Jet Cutters, Packers, RBP, Gamma Ray Correlation and vertical and horizontal wells.

- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

- Ability to write routine reports and correspondence.

- Ability to speak effectively to groups of customers or employees of organization.

- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

- Ability to apply concepts of basic algebra and geometry.

- Ability to define problems, collect data, establish facts, and draw valid conclusions.

- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

- Advanced knowledge of Warrior software system and basic knowledge of Spreadsheet software and Word Processing software.

- Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and develops alternative solutions.

- Works well in group problem solving situations and uses reason in decision making.

- Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service and responds to requests for service and assistance.

- Focuses on solving conflict.

- Maintains confidentiality.

- Speaks clearly and persuasively in positive or negative situations.

- Contributes to building a positive team spirit and able to build morale and group commitments to goals and objectives.

- Along with management, develops workable implementation plans.

- Communicates changes effectively, including building commitment and overcoming resistance, preparing and supporting those affected by change and monitoring transition and evaluating results.

- Sets expectations and monitors delegated activities.

- Looks for ways to improve and promote quality.

- Understands business implications of decisions and displays orientation to profitability

- Demonstrates knowledge of market and competition and aligns work with strategic goals.

- Displays willingness to make decisions and exhibits sound and accurate judgment, along with management team.

- Prioritizes and plans work activities and uses time efficiently.

- Approaches others in a tactful manner and reacts well under pressure.

- Looks for ways to improve and promote quality and monitors own work to ensure quality.

- Reports potentially unsafe conditions and participate in HSE investigations as needed.

- Able to deal with frequent change, delays, or unexpected events.

Benefits:

- 401(k)

- Dental insurance

- Employee assistance program

- Flexible schedule

- Flexible spending account

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Referral program

- Vision insurance

Work Location: In person