Utility Service Specialist Apprentice

Applications are being accepted through: 2/6/26

- If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.

Utility Service Specialist Apprentice

Colorado Springs Utilities has operated as a municipal four-service utility since 1924, proudly providing electricity, natural gas, water, and wastewater to our citizen-owners. We are proud to offer apprenticeships in the fast-paced, dynamic, utility industry and are currently hiring a few individuals who have the desire and self-motivation to join our team as a Utility Service Specialist Apprentice.

In this 18-month apprenticeship program, we will teach you to become a skilled Utility Services Specialist through a combination of both classroom and on-the-job training. You will become skilled in performing activities such as the installation, maintenance, and upgrades of meters for electric, natural gas, and water utility services.

Starting pay as a USS Apprentice is $ 37.49/hr. As an apprentice, you will receive a pay increase each step you advance in the apprenticeship program. The current turnout/journey pay rate as a Utility Service Specialist is $44.11/hr.

During the apprenticeship program, you will gain a working knowledge of:

- Installing, disconnecting, troubleshooting, and maintaining electric, natural gas, and water utility service end-points (meters, modules, and regulators)

- Troubleshooting and resolving electric, gas, and water service endpoint issues

- Responding to gas, carbon monoxide, water, and wastewater-related emergencies

- Investigating and troubleshooting advanced meter infrastructure (AMI) network and component issues

- Inspecting and troubleshooting gas appliances for safety compliance

- Investigating and troubleshooting water pressure/volume / and water quality issues

- Conducting credit activities in support of the severance process

- Investigating customer consumption/usage inquiries and issues

- Investigating utility diversions

- Communicating clearly and accurately with customers, professionally representing the company and providing exceptional customer service

- Utilizing radios, mobile workforce management applications, customer information systems, and other telecommunications tools and applications in the performance of aily duties

- Accurate order documentation and data entry

- Adherence to all safety policies and procedures

- Operate and maintain a company utility vehicle

What does the successful candidate look like?

Qualified candidates typically have previous experience in HVAC, plumbing, pipefitting, electrical, or related skilled craft or trade. We are looking for individuals who are passionate about investing in their careers and therefore willing to devote the time and energy required to obtain the certifications listed below in the time frames outlined. This is an exceptional paid on-the-job training opportunity that requires one to be self-directed, motivated, and committed to their goals. Additionally, you must be knowledgeable and comfortable using computers to be successful in this role.

Licensing and Certification Information:

- A valid, non-probationary Colorado Driver’s License not subject to restrictions related to alcohol and/or drug violations or pending charges is required

- Self-Contained Electric Metering Certification (obtain within 6 months of hire)

- Water Metering Certification (obtain within 6 months of hire)

- Gas Operator Qualifications (obtain within 9 months of hire)

- Mechanic IV License (obtain within 9 months of hire)

Additional requirements and considerations:

- This position is designated as a first responder for emergencies. You will need to be available to work overtime when needed and subject to after-hours callouts.

- You will be expected to follow safety rules and company standards. You may work in confined spaces, in elevated work areas, and work in various types of weather.

- You will be expected to perform and learn the skills outlined and obtain the certifications listed above during the eighteen (18) month apprenticeship program.

- As a USS Apprentice, you are not eligible to apply for other positions within Colorado Springs Utilities until after you have completed your apprenticeship program.

For veterans interested in this opportunity, some relevant military training that may apply can be found in the following, but not limited to, military occupations:

- EM Electrician’s Mate

- GSM-Gas Turbine System Technician Mechanical

- Machinist’s Mate

- 12K Plumber

- Aviation’s Machinist

- Aviation Support Equipment Technician

- Machinery Repairman

- UT - Utilities man

- ASI-S3-Electrical Specialist

- 1141 Electrician

- GSM-Gas

- Maintenance Technician

- Combat / Civil Engineer

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

- Exerts 50-100 lbs. of force occasionally, and/or 25-50 lbs. of force frequently, and/or 10-20 lbs. of force constantly to move objects. Physical Demand requirements are in excess of those for Medium Work.

- Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions. Incumbents may be subjected to moving mechanical parts, vibrations, fumes, odors, dusts, gases, poor ventilation, chemicals, oils, extreme temperatures, workspace restrictions and intense noises.

Our Commitment to Our Employees…

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

- Vacation – Start with 13 days annually, increasing to 24 days with tenure

- Personal Leave –3 days per year

- Paid Holidays –12 paid holidays per year

- Sick Leave – 12 days per year for personal or family health needs

- Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

- Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility

- Zero Health: Access to hundreds of medical services at no cost

- Dental & Vision: Two dental plans and one vision plan

- Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy

- Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities

- Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses

- Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

- Pension Plan: Colorado PERA provides retirement benefits and peace of mind

- Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans

- Disability Coverage: Short-Term and Long-Term Disability insurance available

- Life Insurance: Employer-paid coverage with optional supplemental plans

- Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

- Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance

- Tuition Reimbursement: Up to $5,250 annually to support continued education

- Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness

ATTENTION:

- All positions will be posted for a minimum of 5 calendar days.

- Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate.

- Colorado Springs Utilities does not sponsor work visas of any kind, including H-1B, TN, or F-1 student visas (with or without OPT or STEM work authorization), or any other employment-based visas. All eligible applicants must be authorized to work in the United States and work authorization must not be based on any work visa.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Colorado Springs Utilities is committed to the principles of Affirmative Action and Equal Opportunity in accord with Vietnam Era Veterans Readjustment Assistance Act, 38 U.S.C. § 4212, as amended (VEVRAA), and § 503 of the Rehabilitation Act of 1973, as amended (§ 503). In addition, no person shall be unlawfully discriminated against because of race, color, creed, national origin or ancestry, sex (including pregnancy, gender identity, gender expression, and sexual orientation), age, religion, veteran status, disability, genetic information, marital status, or any other basis protected under state or federal law. Human Resources shall assure Colorado Springs Utilities’ benefits, classification, compensation, employee development, employee relations, and employment programs, conform to current legal and regulatory requirements and the provisions of Colorado Springs Utilities’ Affirmative Action Plan in accordance with VEVRAA and § 503.

Accessibility Accommodations. If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/. If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Have a question? If you have a question about a position or need assistance from a recruiter, email us at csurecruiting@csu.org or call 719-668-7500.

Job Type: Skilled Trades & Craft