Business Analyst, OCAO - (25-CAO-105000-004)

BUSINESS ANALYST, OCAO

DC Water Job Description

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title: Business Analyst, OCAO Job Code: P0642

Supervises Directly: No

New or Revised: New Regular or At-Will: At-Will

Date Last Revised: 1/31/2025 Exempt or Non-Exempt: Exempt

Compensation Approval Signature: Union/ Non-Union: Non-Union

Department Name and Division: CAO-Central Administration Salary Schedule: Non-Union Salary Range

Cost Center Code: 105000 Grade: NU16

Essential Position: No Reports To: Senior Manager, OCAO

EEO Code: Professionals Work Format Hybrid

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Business Analyst, OCAO position’s principal tasks will include, but are not limited to, performing specialized business operations tasks and activities such as business process documentation, basic project and risk management activities, data-collection and analysis, and internal/external communications. To succeed in this role, the Business Analyst should be intuitively analytical and comfortable explaining complex concepts to non-technical users.

Essential Duties & Responsibilities:

Performance Management

Data Analytics

Executive Communication

Supervisory Responsibilities: N/A

Key Working Relationships: This position will interact with staff throughout DC Water.

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are provided.

Required Skills & Qualifications

Required Experience:

A minimum of three (3) years of experience in using advanced computerized models to extract the data needed

Minimum Education Requirements:

Bachelor’s degree in a Business-related field such as statistics, mathematics, or a related subject involving math (e.g., economics, data science)

Required Skills:

Collaboration

Advanced documentation skills for creating SOPs, Business Process Documents, Process Maps, etc.

Data Visualization and Reporting

Data-driven Insights and Storytelling

Required Licenses & Certifications:

N/A

Required Languages:

English

Physical Requirements:

General office environment

Preferred Skills & Qualifications

Preferred Experience:

N/A

Preferred Education Requirements:

N/A

Preferred Skills:

Advanced proficiency in using MS Office Suite, interactive data visualization software (e.g., Power BI, Tableau, SAP Analytics, etc.), MS Teams, and SharePoint.

Preferred Licenses & Certifications:

N/A

The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.*

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life’s most precious resource in the nation’s capital.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against “qualified individuals with disabilities”.

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email complianceada@dcwater.com .