Newfoundland Power

Business Analyst

St. John's, NL

Full-time

About This Job

Do you have what it takes to help keep the lights on for our customers in communities across the province? Then joining the Newfoundland Power team could be part of your next adventure¿

Who We Are

At Newfoundland Power, we're passionate about delivering safe, reliable, and affordable electricity. Our roots in Newfoundland and Labrador go back over 140 years. Today, we're part of Fortis Inc., a leader in the regulated gas and electric utility industry in North America. We are proud to employ over 650 talented people who are among the best in the industry.

We are committed to ensuring a supportive, inclusive and diverse culture where everyone feels safe and valued for who they are. Together, we strive to create an environment which is free of discriminatory barriers, where everyone is treated respectfully and equitably so they can thrive and bring their whole selves to work.

Everything we do is guided by our core values: People, Safety, Service, Respect, Teamwork and Innovation. We believe in going above and beyond to serve our customers and giving back to the place we call home is a longstanding tradition held by our employees. This could be the opportunity for you to continue to grow and develop your career.

The Opportunity

As a Business Analyst, you will become a valued member of the Technology Team.

Key Responsibilities

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Identify opportunities for process improvement and lead initiatives to boost operational efficiency.

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Facilitate workshops and meetings with stakeholders to gather, analyze, and validate business requirements and process flows.

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Collaborate with IT to translate business needs into functional specifications and technical solutions.

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Support system testing, quality assurance, and implementation activities.

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Train and support end users to ensure successful adoption of new solutions.

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Define measurable benefits and track the impact of implemented projects.

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Develop business reports, perform data queries, and support report creation.

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Contribute to business case development and future capital planning.

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Assist in the management of IT contracts and vendors, including evaluating service delivery, tracking performance, and ensuring alignment with project goals.

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Coordinate with vendors to support solution development, issue resolution, and contract compliance.

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Schedule and manage system changes and patching activities, ensuring minimal disruption to operations and alignment with business timelines.

Qualifications

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Bachelor's degree or college diploma in Computer Science, Information Systems, Business Administration, or a related field.

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3¿5 years of experience in business analysis, with a focus on process improvement and problem solving.

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Experience working in a technical project environment is an asset.

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Strong communication and facilitation skills, with the ability to bridge business and technical language.

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Excellent analytical thinking, documentation, and team collaboration skills.

How to Apply

If this sounds like you, please Apply or visit us online at https://careers.newfoundlandpower.com.

In support of our DEI commitment and to help us to confirm that we are reaching a wide source of qualified job seekers, we invite all applicants to provide self-identification information on a voluntary basis during the recruitment phase. More information on this process is provided within our job application tool.

We thank all applicants for their interest. Only applicants selected for an interview will be contacted directly. If you require accommodation for any reason during the interview process, please let us know what you need, and it will be kept in confidence. For any questions, please contact Careers@newfoundlandpower.com.