Transportation & Logistics Specialist

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We are seeking a dependable and organized Transportation Coordinator to support day-to-day freight operations and carrier management. This role is responsible for tracking shipments, ensuring on-time delivery, obtaining proof of delivery (PODs), and maintaining strong communication with both internal teams and third-party carriers. The ideal candidate brings hands-on transportation experience, attention to detail, and the ability to work in a fast-paced environment.

- Track and trace all outbound shipments to ensure timely pickups and deliveries

- Communicate daily with carriers, brokers, and warehouse teams to confirm status and resolve delivery issues

- Obtain and verify Proof of Delivery (PODs) and update internal systems accordingly

- Monitor and report on carrier performance and on-time delivery metrics

- Coordinate with third-party logistics providers (3PLs) and outsourced carriers for freight appointments

- Troubleshoot transportation delays, accessorial charges, and service failures

- Maintain shipment records and assist with freight billing or claims when needed

- Collaborate with other departments to ensure smooth transportation operations and customer satisfaction

Qualifications

- 3-5 years of experience in logistics, transportation, or supply chain

- Strong knowledge of transportation processes, including track & trace and POD documentation

- Experience with Transportation Management Systems (TMS), ERP software, and carrier portals

- Excellent verbal and written communication skills

- Strong organizational skills and attention to detail

- Ability to work independently or team setting, prioritize tasks, and adapt to shifting priorities

- Knowledge of routing, scheduling, and transportation modes

- Proficiency in Microsoft Excel, Outlook, SAP, and general reporting tools

Preferred Skills

- Experience with LTL/FTL/EXPEDITED/AIR FREIGHT shipments and working directly with carriers or 3PLs

- Understanding of freight terms, documentation, and basic compliance

- Ability to analyze and report on logistics KPIs to support operational efficiency and vendor performance

- Team-oriented with collaborative mindset