Test Team Manager - KP&C

Description ROLE AND RESPONSIBILITIES

We are seeking an experienced and proactive Manager to lead our Product Test Team with a hands-on approach. This role is responsible for ensuring product quality, customer satisfaction, and operational efficiency. By focusing on robust pre-shipment testing, we aim to minimize issues in the Field for our customers. The Product Test Team works closely with the Field Services Team and there is considerable overlap in skill sets and knowledge, as well as communications related to customer support and field issues. The ideal candidate will have strong leadership skills, a passion for operational excellence, and hands-on experience in manufacturing environments involving testing, commissioning, and field service. This is a critical role that ensures alignment between factory output and field performance while enhancing customer experience and lifetime value.

Key Responsibilities

- Lead and continue the development of a highly skilled, technical Product Test Technician team.

- Oversee production test execution and schedules to ensure high-quality outputs that meet on-time delivery (OTD) commitments.

- Ensure integration of Testing activities into the production process, using consistent, documented test plans, which exceed customer requirements for product acceptance.

- Ensure compliance with relevant industry standards (e.g., UL 508A, UL 891, UL 1008, ISO 9001, and customer-specific requirements).

- Support the successful integration of the Quality and Test function into the overall production process as part of the Build Quality Program.

- Mentor and train technicians to strengthen diagnostic skills, documentation accuracy, and overall accountability for quality.

- Improve test protocols by leveraging field insights from technicians and customers, enabling a feedback loop that engenders root cause resolutions and reduces repeat issues.

Qualifications

REQUIRED

:

- 10 years of Test experience in positions with increasing responsibility.

- 5+ years of experience in Quality Management.

- Experience of people management and team building.

- Strong understanding of quality systems, root cause analysis.

- Experience with ISO 9001 or similar quality standards.

- Proficiency in quality tools and reporting (e.g., SPC, Pareto analysis, Fishbone diagrams).

- Must have an excellent sense of OTD urgency, cross-functional communication, leadership, and problem-solving skills.

Preferred

- Certified Quality Engineer (CQE) or Six Sigma certification.

- Experience in the energy switchgear industry.

- Familiarity with ERP, QMS, and data analysis platforms.

Benefits

- 401(k) 4% Match

- Health insurance

- Dental insurance

- Life insurance

- Vision insurance

- Long Term Disability

Additional Notes

You will be eligible to receive an annual bonus based on company performance and EBITDA goals achieved annually