Technical Services Coordinator/Admin

Monday-Friday 8:30 am - 5:00 pm $20.00 - per hour is the hiring rate. Must live in the state of Washington

Are we a match?

- Option to Work from Home full time...

- Work/Life Balance...

- Generous PTO...

- 85% employer paid medical benefit premiums for employee...

- Promoting from within...

- Competitive wages...

- Small family-owned company with values…

Did we hit all your “must-haves?”

At Guardian Water and Power, you are a name - not a number.

Guardian Water & Power is a family-owned, well-established, sub-metering, and utility billing company that represents over 4,900 real estate investors and property management companies in 46 states. Since 1983, Guardian has cultivated a work environment that rewards tenacity, inquisitiveness, and personal integrity. We understand that it takes happy employees to make us successful.

What we need from you: Our ‘Must-Haves”

- We are looking for someone who is very organized and can work with the Google Suite products. If Google Calendar, Sheets and Drive are your jam, this is for you!

- Someone willing to roll up their sleeves and dive into the work – learning the business as a whole.

- An eye for details. Do you like the idea of looking over paperwork and updating trackers to ensure accuracy? Perfect....

- A great personality and sense of humor is a must! This is a team environment, and we have to be able to get along and have some fun. Video meetings need some laughter!

Are we a match? Swipe right I mean, Apply Now! :-)

Summary:

This position is responsible for administrative functions for the Technical Services department. They are expected to fully understand service, installation processes, and meter reading processes in order to be competent and have a clear understanding of the importance of the timeline and procedures for each job duty. They will assist the entire department and management with day to day responsibilities.

Essential Duties:

- Learn all about Guardian and the departments within so you can respond appropriately

- Maintain templated responses for general questions to ensure consistency in communications

- Communicate with all departments of Guardian Water and Power cordially and professionally about department matters

- Maintain schedule of service technicians and subcontractors for service work orders

- Update and maintain the service tracking sheet daily

- Ensuring all paperwork is completed accurately and making any necessary updates to GWP software upon completion of service work order

- Preparing and sending invoices for all service work orders completed by the department

- Maintain an organized filing system for work orders, invoices, and all over department paperwork

- Responsible for tracking and maintaining inventory

- Responsible for data entry tasks on daily, weekly, and monthly basis

- Answering customer calls for the department

- Provide office and client support when needed

- Assist leadership team with monthly projects/data entry

What makes us awesome (benefits/perks):

- Medical, Dental, and Vision insurances offered for employee (and families)

- Free Basic Life and Accidental Death Insurance for the employee with ability to buy additional coverage for employee and family

- Supplemental benefits offered through AFLAC such as Short-Term Disability, Hospital Coverage, Critical Care, Accident, Whole life and Dental for employees and families.

- Employees will receive Paid Time Off up to 40 hours in 2026 and increases to 48 hours PTO accrual in 2027. Additional hours accumulated at years 2,5,and 10

- Employees have the option to enroll in the company's retirement plan with up to a 3% company match that is fully vested at 2 years

- Employee will receive paid bereavement and jury duty leave in accordance with company guidelines

- Employee is eligible for 8 weeks of paid parental leave

- Employee is eligible for a healthcare travel reimbursement up to $2,000 a year per company guidelines

- Employees will receive paid days off for holidays and observance

- Hired applicant will be eligible to receive end of year bonus

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Employee assistance program

- Health insurance

- Life insurance

- Paid time off

- Parental leave

- Referral program

- Tuition reimbursement

- Vision insurance

Application Question(s):

- Please respond to this email to the best of your ability:

"I have been rescheduled 4 times. I need to have my service done asap or I will be leaving!"

Location:

- Washington State (Required)

Work Location: Remote