Gibson Electric Membership Corporation

TECH SUPPORT REPRESENTATIVE

LocationTrenton, TN
Job TypeFull-time

About This Job


Tech Support Representative

Gibson Electric has a full-time Tech Support Representative position now open for our Trenton Member Service Center located at 1207 S. College St., Trenton, TN.

The position schedules and confirms service appointments, resolves technical and non-technical customer problems/complaints, provides technical support for customers and employees, and coordinates setup and transfer of new telephone service to Gibson Connect.

The shift for this position is eight hours per day, Sunday through Thursday, 7 AM - 3:30 PM (including holidays). Employee must respond immediately to 24-hour call-out and work overtime as needed, including weekends, nights, and holidays.


Qualified applicants must have:

High school diploma or the equivalent
Courses or training in keyboarding, software used by position, operation of equipment used by the position, customer service and sales
Valid Tennessee Driver License
Valid CPR/First-Aid Certificate (or be able to obtain within 12 months)

All qualified applicants will receive consideration for employment without regard to disability status, veteran status, or other legally protected status.

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