Technical Support Supervisor

AP&T is seeking a Technical Support Supervisor in any of our Alaska locations.

Technical Support Supervisor

This position will supervise 1-2 technical support employees and manage the outsourced company that helps provide 24/7 technical support for AP&T customers. This is a working position that will provide customer technical support as needed, especially the more difficult trouble tickets. This position is responsible for managing trouble tickets across the Telecom side of the AP&T operation. Regular review of tickets is necessary to ensure they are being resolved or escalated in a timely manner.

Job Duties and Responsibilities:

Candidate Qualifications Required:

Candidate Qualifications Desired:

Physical Requirements:

The pay for this position is $65,000.00-$75,000.00 annually and is DOE

. AP&T offers a generous benefit package including (but not limited to) medical, dental, vision, 401K, (plus more) a $5000.00 annual medical travel reimbursement, up to $125 annual medivac insurance reimbursement and employee stock ownership options. $200.00 in company logowear. Recognition of our employees is important to AP&T's values. We like to continuously show appreciation and recognition within our teams. AP&T is a small non-union, employee-owned utility serving over 40 Alaskan communities and villages.

For more information about our organization, please visit h

Interested?

Apply online at:

https://aptalaska.workbrightats.com/jobs/1212860-176045.html

Interested in careers with AP&T? Click here: https://www.aptalaska.com/careers/