System Specialist, Enterprise QE Automation & Tool Governance Manager

Overview

At Con Edison, we celebrate a long and proud history of energizing the most vibrant region in the country. We provide safe and reliable energy to our customers while protecting the environment and fostering a more diverse and inclusive workforce. No matter the heat waves or cold snaps, we are here to provide the level of service our customers deserve and expect. So come join our team and help us build a brighter future.We're seeking a System Specialist, Enterprise QE Automation & Tool Governance Manager to oversee enterprise-wide test tools evaluation, governance, and innovation. This role manages the QE Technology, Test Tool, and Technical Innovation branch of the Testing Center of Excellence (TCoE), ensuring our testing ecosystem is modern, efficient, and business-aligned. You'll drive AI and other technical tool selection, automation strategy, and technical adoption across Quality Engineering, DevOps, and development teams.

Responsibilities

Core Responsibilities

- Govern TCoEs QE technology and test tool strategy, standards, and best practices.

- Drive innovation and adoption of emerging tech, including GenAI automation (self-healing, pattern matching, BDD auto-generation).

- Define and manage QE strategy and tool standards across UI, API, mobile, and data testing, conduct pilots and ROI assessments.

- Architect and scale automation frameworks using tools like Selenium, Playwright, Cypress, Tosca, MABL, UFT.

- Integrate automation into CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions).

- Implement Test Data Management and Test Environment Management automation.

- Develop automation solutions for applications behind firewalls, requiring knowledge of network architectures.

- Build process automation using Azure Logic Apps, Functions, and Microsoft Power Automate.

- Script tests in Java, JavaScript, Python, and develop frameworks (Cucumber, TestNG, Maven, WebDriver IO).

- Perform data validation with Oracle, MySQL, MongoDB; monitor using Splunk, ELK, Grafana, New Relic.

- Apply AI in testing, including Generative/Agentic AI, RAG, fine-tuning, and LLMs (GPT-4.x/5.x, Gemini).

- Manage a team of contractors and lead enterprise QE tech initiatives, present innovation roadmaps, and oversee vendor relationships.

- Collaborate with QE, Development, Product, and Business teams to align tools with delivery goals and drive modernization initiatives.

Qualifications

Required Education/Experience

- Bachelor's Degree and a minimum of ten (10) years of related work experience or

- Associate's Degree and a minimum of eleven (11) years of related work experience or

- High School Diploma/GED and a minimum of twelve (12) years of related work experience.

Preferred Education/Experience

- Bachelor's Degree in Information Technology, Computer Science or Engineering and 10 years' of IT work experience.

Relevant Work Experience

- 10+ years in QE technology, automation development, and tool architecture, required.

- Proven experience in enterprise-scale test tool evaluation and governance, required.

- Experience with testing life cycle, required.

- Knowledge/Experience with Generative and Agentic AI, required.

- Familiar with RAG and Fine-tuning, required.

- Knowledge/experience in using the popular LLMs like GPT 4.x/5.x or Gemini, etc. required.

- Strong knowledge of automation frameworks, DevOps integration, and process automation, required.

- Hands-on experience with functional and non-functional testing tools, required.

- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams, required.

- Possesses the skill to be flexible and adaptable in a fast-changing business setting, with the ability to change priorities and efforts as needs and goals change, required.

- Experience with Sprint Planning, Backlog Refinement, Increment Planning, and Retrospectives, required.

- Someone with Scrum Certification and Scrum project management, preferred.

Skills and Abilities

- Demonstrated problem solving skills

- Builds and manages effective teams

- Demonstrates a high commitment to quality

- Possesses strong technical aptitude

Licenses and Certifications

- Driver's License Required

Physical Demands

- Sit or stand to answer a phone for the duration of the workday

- Ability to stoop, bend, reach, and kneel throughout the workday

- Stand to use/operate office equipment for the duration of the workday

- Ability to read small print and symbols

Additional Physical Demands

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.