System Ops Instructor Senior

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

The Senior System Operations Instructor coordinates and implements all phases of the systematic approach to training for the electrical grid operations training program which includes analyzing needs, job, and task requirements, designing, and developing training and evaluations, implementing training in all settings, and evaluating the effectiveness of the training programs.

As the Energy Control Center (ECC) Instructor, you will :

- Delivers Transmission and/or Balancing Authority Operations training to prepare employees for ECC Operator certification and job duties.

- Provides continuing education and initial training for ECC Transmission and/or Balancing Authority Operators and training for Operations support staff.

Minimum Requirements

- Bachelor of Science degree in an electrical engineering or training discipline and five (5) years technical training or operations experience.

- In lieu of bachelors degree, combination of college coursework and experience totaling nine (9) years in related technical electric utility operating experience (e.g., electrical, generator) or grid operations training experience or system operating experience in a distribution control center or field crew experience.

Preferred Special Skills, Knowledge Or Qualifications

- Technical training experience including three (3) years' experience using the systematic approach to training process and at least two (2) years' experience presenting electrical or operations training, including simulation scenarios.

- Excellent organizational skills with an ability to work on multiple projects simultaneously.

- Demonstrated decision-making ability in production deadline-driven environment.

- Demonstrated ability to professionally interact with diverse groups on a wide range of technical matters.

- Demonstrated ability to stay current with changing technology and apparatus.

- Excellent presentation, written and verbal communication skills.

- Proficient in PC software applications including Microsoft Word, Excel and PowerPoint.

- Must have a valid driver's license and the ability to travel occasionally to statewide APS locations.

Major Accountabilities

- Develops and maintains training programs for APS Distribution Operations that are in compliance with regional and national standards.

- Enhance the knowledge and skills of personnel in operations job classifications.

- Create and administrate over needs, job, and task analysis for operations job classifications.

- Design and develop initial training and continuing education for operations job classifications using a variety of instructional media.

- Present training in the classroom, on-the-job, and simulator settings.

- Conduct evaluations of student performance, training materials, and training effectiveness, including upkeep of training database and commitment tracking.

- Develop and deliver Advanced Distribution Management System (ADMS) simulation based training to support both initial and continuing distribution operations training.

- Oversee training and support vendors to ensure that they meet APS training requirements.

- Work with operations leaders to define/address personnel knowledge and skill gaps.

- Maximize training resource utilization through technology, integration, and resource sharing.

- Prepare training schedules that integrate department needs with training resources.

- Promote training/line partnership by developing professional rapport with all customers.

- Maintain instructional/technical proficiency by attending relevant continuing education.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Hybrid:

Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).

In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.

- Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

- Working from a home office requires adequate technology and an appropriate ergonomic set up.

- Role types are subject to change based on business need.