Instructor II/Senior

Date: Jan 30, 2026

Location: PHOENIX, AZ, US, 85021

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

The Instructor II/ Senior Instructor is responsible for designing, developing, delivering, and evaluating effective training programs that support business goals and ensure personnel are trained safely and proficiently. This role ensures all training aligns with site procedures, industry standards, and any applicable apprenticeship program requirements.

The Senior Instructor also provides leadership, guidance, and support to junior instructors, helping build instructional capability across the team. In addition, this position leads the development and implementation of training initiatives that enhance workforce readiness and drive operational excellence.

Key Responsibilities:

- Design, develop, implement, and evaluate training programs that meet business and compliance needs.

- Deliver high‑quality training in a safe, effective, and engaging manner.

- Ensure alignment with site procedures, industry standards, and apprenticeship program requirements.

- Provide mentorship, leadership, and support to lower‑level instructors.

- Develop and lead training initiatives that support business objectives and continuous improvement.

Minimum Requirements

- Proven working knowledge of systematic approach to training.

- Must possess technical writing and verbal communication skills.

- Proficient in PC software applications including Microsoft Word, Excel and PowerPoint.

- Valid driver's license and the ability to travel frequently to statewide APS locations.

Instructor II

- AA/AS degree or educational equivalent in training related field and two years of experience in course development and training delivery

- Three years CPR, Operator or Journeyman SME experience can be used as a minimum requirement in lieu of course development/training delivery experience

Instructor Sr.

- AA/AS degree or educational equivalent in training related field plus four (4) years of direct experience in course development and training delivery.

- Seven (7) years CPR or Operator SME experience can be used as a minimum requirement in lieu of course development/training delivery experience for CPR or Operator training positions.

Preferred Special Skills, Knowledge or Qualifications:

- Prior experience in the Utility industry.

- Demonstrated experience with course development tools such as Lectora, Articulate, Captivate or similar products.

- Experience in instructional design and delivery of instructor-led in person or virtual and self-paced materials.

- Understands adult learning concepts and designs robust solutions to target various learning styles

Major Accountabilities

1) Designs, develops and conducts training classes and develops materials to support new and incumbent employees in a variety of safety and or technical skills. Develops and conducts training courses relative to the electric utility industry including industry events, lessons learned and human performance improvement initiatives.

2) Analyze, design, develop and implement training programs in accordance with appropriate regulations and standards with a systematic approach to training. May include the design and delivery of apprenticeship programs.

3) Supports activities of other teams and external customers to ensure overall training needs are met.

4) Evaluate and analyze training materials and modify/enhance when needed. Conduct evaluations of training

5) Facilitates training program administration; may include apprenticeship training administration.

6) Conducts evaluation and remediation (when required) of student performance.

7) May assist Leader with Apprentice rotation entrance/exit interviews and field visits to ensure training effectiveness.

8) Promote training/business partnership by developing professional rapport with all levels of employees and leaders

9) Provides guidance and support to business management and CAP/HP management on training related issues

10) Must maintain instructor qualifications and technical proficiency in the assigned discipline.

11) Assists in formal training assessments and evaluations at a Business Unit level.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Onsite: Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community.

- Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

- Role types are subject to change based on business need.

Nearest Major Market: Phoenix

Job Segment: Power Plant Operator, Power Plant, Nuclear, Energy