Watchtower Security Inc.

Surveillance Review Specialist

LocationMaryland Heights, MO
Job TypeFull-time
Salary$40,000-$45,000

About This Job

Start Your Career in Surveillance Investigation — Join Watchtower Security!

Are you highly observant, detail-oriented, and interested in working behind the scenes to support clients and law enforcement? Watchtower Security, a national leader in video surveillance for the multifamily housing industry, is hiring a Forensic Review Analyst I to join our growing team.

In this role, you’ll help review, interpret, and compile video evidence related to non-violent incidents — from property damage to package theft — supporting our clients and contributing to community safety.


What You’ll Do:

Review and analyze video surveillance footage for reported incidents
Handle non-violent, non-urgent, and less complex review requests (e.g., gate hits, package theft, pet messes, etc.)
Write clear, professional summaries with key details like time stamps, vehicle descriptions, and individual identifiers
Compile video clips and stills into case files for clients and law enforcement
Maintain detailed documentation of review process and communications
Make phone calls to clients and law enforcement as needed
Collaborate with internal teams to resolve questions and troubleshoot
Participate in regular team check-ins and training
Monitor email and messaging platforms to stay informed and responsive
Track and maintain productivity metrics, including review time and output


What You Bring to the Team:

Bachelor’s degree preferred
Excellent written and verbal communication skills
Strong analytical and critical thinking abilities
Basic knowledge of video/photo editing software a plus
Proficiency in Microsoft Office and the ability to learn new systems
Customer service experience
Ability to work independently and collaboratively


Why Join Watchtower Security?

Make a direct impact supporting safety and property protection
Be part of a collaborative and mission-driven team
Gain valuable experience in surveillance review and incident reporting
Work in a supportive environment with opportunities to grow

Ready to begin a career that blends detail-oriented review work with real-world impact?

Apply today and become part of a team that’s redefining video surveillance in the multifamily housing industry.


Job Type: Full-time


Pay: $40,000.00 - $45,000.00 per year


Benefits:

401(k)

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Gym membership
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Professional development assistance
Vision insurance


Physical Setting:


Office


Schedule:

8 hour shift
Day shift
Monday to Friday
Weekends as needed


Work Location: In person

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