Summer Associate - Customer Service (Bala Cynwyd, PA)

Location: Bala Cynwyd, PA, United States

Date Posted: Jan 29, 2026

Job Description

Description

Marketing Statement:

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

The Summer Associates Program is PHLYs exclusive internship experience. It will require students to think critically about the daily responsibilities of an insurance professional. You will learn the ins and outs of the internal systems and work alongside professionals to complete team and company objectives. You will learn the impact of your department on the overall company and its success.

This role will be responsible for assisting with daily tasks and projects in support the PHLY Customer Service Commissions team. The Commissions team prepares and processes commission payments to internal and external producers while providing an exceptional customer experience. This will include evaluating and analyzing agent information data for accuracy and completeness.

Tasks/Responsibilities:

Daily tasks may consist of (not an inclusive list and subject to change): Support of one major project over the 10 weeks directly correlated to the Customer Service department. You may support the team in preparing and processing commission payments to internal and external producers and supporting the team with daily operating functions.

Program Overview/Benefits:

- Program runs June 1, 2026-August 7, 2026; Monday through Friday, 8:30-5:00pm LT

- Hybrid Schedule – 3 days minimum in the office/week

- Participation in a team project; teams meet weekly to collaborate and prepare their final presentation which will be delivered to the leadership team at the end of the program

- Attend weekly department overview presentations delivered by Senior Leadership to gain knowledge of the company and industry

- Weekly meetings with your assigned mentor

- On the job training within the department at the direction of the supervising manager

- Volunteer opportunities

- Hourly rate range $21.00-$22.00 depending on year in school

- Opportunities within the program are available nationwide. Refer to each posting for the intended location of the assignment

Qualifications

- Rising Junior or Senior pursuing a bachelor’s degree

- Like Insurance? That’s a plus!

- Involvement in community and extracurricular activities is preferred

- Excellent written and verbal communication skills

- Excellent customer service skills

- Maintain a cumulative GPA of 3.0 or higher

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx