Sr. Supervisor, Operations (Wastewater)

Job Description

Job Title: Sr. Supervisor, Operations (Wastewater)

Posting Start Date: 11/5/25

Job Description:

- Supervise and coordinate construction, operations, and maintenance within established budget limitations.

- Manage contractors and vendors for effective and efficient delivery of the Company operational and capital budgets.

- Assure policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.

- Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.

- Obtain all required permits, licenses, rights of way, etc. required for proper compliance.

- Involve in customer service related issues.

- Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.

- Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.

- Support manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.

- Reinforce the importance of developing a diverse workforce.

- Work collaboratively with other functional leads to mitigate business risks.

- Effective communicate at all levels of Company operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments.

- Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.

- Be available for on-call duties during after-hour, weekend and holidays and during emergencies.

Knowledge/Skills

- Knowledge of the regulated wastewater utility business and its operations.

- Knowledge of applicable regulations, requirements and trends impacting the wastewater business, as it exists throughout America Water locations and areas of new business opportunities.

- Knowledge of the assessment of operating practices and the establishment of best practices.

- Experience with computer applications such as MS Word, Excel and other office administrative tools

Experience/Education

- Bachelor's Degree in operational discipline, management, or related technical discipline or equivalent experience.

- Two (2) years of previous supervisory experience in wastewater utility operation.

Work Schedule

- Full-time, on-site

- Monday-Friday, day shift

- On-call responsibility

Travel Requirements

- Up to 50% within the state

- Local and regional travel

Certifications & Licenses

- Must possess a valid driver's license

- Certifications/training in safety preferred

- S-2 and C-2 (or higher) NJ DEP licensing

Other Requirements

Physical/Cognitive Requirements:

- Ability to sit, stand, bend, and walk for long periods of time.

- Lift minimum 25lbs.

- Occasional hands on work required

Competencies

Builds Effective Teams & Network

Decision Quality

Political & Organizational Savvy

Plans, Aligns, & Directs

Prioritizes & Role Models Safety

Self-Awareness