Sr Benefits Administrator

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is onsite at One Energy Plaza (OEP) located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate.

The Senior Benefits Administrator is actively involved in assisting with general employment benefit support. The incumbent responds to tier 2 inquiries concerning company benefit plans and administers benefit programs including health, life, and disability). May also handle moderately complex escalations and work with third party vendors in related areas. Maintains confidentiality of all employee information.

- Provide clerical and operational support to other members of the benefits team and assist with or prepare correspondence as warranted

- Responsible for data entry of employee information which supports the Maintenance and reporting for all employee group insurance benefits and other employee benefit programs and services in a manner that ensures accurate, efficient, and effective administration

- Resolve moderately Complex issues related to benefits and contribute to continuous improvement solutions

- Responsible to provide tier 2 support and troubleshooting for benefit enrollment; address any questions concerning CMS health insurance plans, disability packages and Payroll contributions

- Support the administration of benefit provisions including leaves of absences (LTD, STD, WC, FMLA), disability, survivors and continuation coverage through collection of related statements, determination of eligibility status, written notifications to participants, maintenance of employee master data and reporting to third party administrators/vendors

- Act as first level consultant to Employees addressing sensitive but routine questions as it relates to all benefits plans, leave of absence, workplace injuries, and disabilities

- Other duties as assigned or may be necessary

Knowledge/Skills/Abilities

- Organized, analytical and strong attention to detail

- Strong customer service orientation

- Knowledge of STD, LTD, FMLA and state regulated leaves

- knowledge of employee benefits and applicable laws

- Strong communication skills, both written and verbal

- Proficient with Microsoft Office

Education & Experience

- Associate degree in general studies, business or related with at least 4 years of experience in a human resources or benefits administration role; experience working within an HRIS system (SAP, ADP, etc.)

OR

- High school diploma or GED with at least 6 years in experience in a human resources or benefits administration role; experience working within an HRIS system (SAP, ADP, etc.)

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

- Competitive compensation packages

- Medical, Dental and Vision

- 401k with company match

- Paid parental leave

- Up to 13 paid Holidays

- Paid time off

- Educational Assistance Program

Diversity, Equity & Inclusion

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.