JOB TITLE: Senior Account Manager - Lube Additives
SUMMARY: The Sr. Account Manager will serve as a sales and account management leader to the assigned accounts; will demonstrate leadership in communicating business goals, programs, and processes for an area or business segment. This individual will utilize experience or expertise in lube additives (hydraulic, gear, compressor or turbine) to solve problems, develop and execute objectives for self and others, and will have the ability to effect short-term and long-term business goals. Works in close collaboration with field personnel, lab teams, and operations. This is a senior-level sales role, working with other members of the sales team.
· Primarily focus on selling chemical solutions and products to expand and maintain customer accounts
· Actively listen to customers' needs and provide effective solutions to resolve issues and inquiries
· Drive growth by continuously creating and selling customer value propositions for assigned account base that focuses on our competitive advantage while leveraging our broad product portfolio
· Serve as knowledge resource to customers using our technology to solve identified needs
· Manage existing additive and chemical business for a specified geographic area/customers
· Establish, maintain prioritize an accurate and current sales funnel in Zoho CRM.
· Develop a plan to effectively meet sales targets by meeting or exceeding key metrics for revenue, account retention, and profitability
· Promote high level of ESHA awareness within the Region and participate in all company ESHA training and rules
· Communicate with key stakeholders, customers, vendors, and personnel to ensure objectives are met
· Implement Dorf Ketal Performance Management tools, set targets, and monitor contingency plan for responsible areaCollaborate with other professionals to maintain standards and functionality
· Support and assist in implementing and maintaining certified management systems ascribed to by DKC such as ISO 9001. Identify training needs of personnel. Promote awareness of risks and opportunities associated with their work. Maintain an understanding of the Quality policy and how they personally contribute to meeting DKC objectives and goals
· Support and assist in implementing and maintaining the RCMS program. Identify training needs of personnel. Promote awareness of the RCMS guiding principles and Dorf Ketal's HSSE policy, objectives and goals in addition to how they can contribute to them.
- Education: Bachelor of Science Degree in Chemistry, Engineering (Chemical, Industrial, or Mechanical,) or Biology, or any related discipline, from an accredited college or university.
- Experience: Minimum of 10 years of experience in Lube Additive (hydraulic, gear, compressor, or turbine) technical sales or relevant industry experience
- Ability to travel to customer locations, sometimes on short notice.
o Excellent verbal/written communication skills, presentation skills, and problem-solving ability
o Self-confidence to support persuasion and sales efforts
o Ability to obtain all necessary clearances and certifications
o Strong problem-solving abilities with customers, personnel, operations, and chemical solutions
o Must have a valid U.S. Driver’s License and acceptable Motor Vehicle Record
o Demonstrated computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint
- Medical Insurance
- Dental Insurance
- Vision Insurance
- PTO
- 4o1(k) with company match
- Company Paid Life Insurance
- Company Paid Short-Term and Long-Term Insurance
This position requires working in an outdoor environment, often in remote locations and/or with exposure to extreme weather conditions, moderate to loud noise levels. Employees will need to be able to stoop, crouch, kneel, crawl, bend, feel with hands and fingers, push, pull, reach, walk, stand, climb (stairs/ladders/equipment,) lift (up to 50 lbs.), and communicate effectively with colleagues and clients via phone, email, and in-person interactions.
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
- Lube Additives: 10 years (Required)
- Sales and account management: 6 years (Required)
- chemical refinery: 4 years (Required)
Work Location: Hybrid remote in Houston, TX 77077