Software Product Manager

Description

CityVerse is a dynamic, web-based SaaS application tailored for land acquisition, energy development, and municipal planning. As Product Manager, you will serve as the strategic and operational anchor for the platform-leading product vision, coordinating cross-functional execution, and ensuring client success through continuous improvement and innovation. This role requires a deep understanding of cloud-based platforms, agile methodologies, and the unique needs of public sector and infrastructure-focused clients.

Essential Tasks and Responsibilities

- Own the product lifecycle from ideation through launch and iteration.

- Collaborate with engineering, design, and stakeholders to define and prioritize product features.

- Manage product backlogs and sprint planning using Azure DevOps.

- Translate customer and market needs into clear product requirements and user stories.

- Monitor product performance using analytics tools and drive data-informed decisions.

- Engage with clients and industry experts to gather feedback and validate solutions.

- Ensure compliance with relevant regulations and security standards (e.g., GDPR, SOC 2).

- Coordinate with marketing and sales to support go-to-market strategies.

- Oversee Development and Support operations and supervise systems and staff

- Provide direction, guidance, and training to staff

- Other duties as assigned

Product Strategy & Vision

- Define and evolve the product roadmap, prioritizing features such as Microsoft SSO, SOC 2 compliance, and UI redesigns.

- Translate client feedback and internal goals into actionable development tasks and enhancement requests.

- Lead ideation and planning for new modules including downtime tracking, billing logic, and AI integrations.

Cross-Functional Leadership

- Coordinate across development, QA, support, and customer success teams to align execution with business goals.

- Manage UAT cycles, DevOps updates, and deployment readiness.

- Author technical documentation, scripts, and job descriptions.

Job Requirements

- 5 years in SaaS product management, ideally with exposure to Azure-hosted applications, including leadership of cross-functional teams and strategic product planning.

- Experience in industries like land management, energy, public sector, or infrastructure-focused clients is highly valuable.

- Experience leading and managing Development and Support teams.

- Knowledge of land management, energy infrastructure, or municipal planning workflows.

- Excellent communication, stakeholder management, and problem-solving skills.

- Ability to represent products at a professional level.

- Ability to work autonomously and to collaborate fully as a team player.

- Ability to pay close attention to details, and present good planning, organization, and time management skills.

- Ability to work in a team environment and willingness to assume additional or new responsibilities readily.

- Ability to maintain regular attendance as per work schedule agreed with the manager (may require working an adjusted work schedule based on project assigned and work overtime if warranted).

- Ability to comply with applicable laws and regulations and Company policies and procedures.

Technical Knowledge

- Cloud Infrastructure (Azure):

- - Understanding of Azure services like App Services, Azure SQL, Azure Active Directory, and Azure Monitor.

- Familiarity with deployment pipelines and CI/CD using Azure DevOps.

- SaaS Architecture:

- - Multi-tenant architecture, subscription models, and licensing strategies.

- Security and compliance (e.g., GDPR, SOC 2) relevant to government and energy sectors.

- Domain Expertise:

- - Knowledge of land use planning, GIS systems, energy infrastructure, or municipal project workflows.

- Understanding regulatory environments and stakeholder needs in public sector or energy.

- Agile Product Development:

- - Experience with Scrum or Kanban frameworks.

- Backlog management, sprint planning, and release coordination.

- Data & Analytics:

- - Familiarity with Power BI, Azure Data Factory, or similar tools for reporting and insights.

- Ability to define and track KPIs like user adoption, retention, and feature usage.

Certifications (Optional but Valuable)

- Certified Scrum Product Owner (CSPO)

- Microsoft Certified: Azure Fundamentals / Azure Administrator Associate

- PMI Agile Certified Practitioner (PMI-ACP)

- GIS Certification (as the product integrates with mapping or spatial data)

- SAFe Product Owner/Product Manager (for scaled agile environments)

Equipment and Systems Experience

- Azure DevOps:

- - Boards for work item tracking

- Pipelines for CI/CD

- Repos for source control

- Analytics & Feedback:

- - Power BI, Mixpanel, or Amplitude for usage tracking

- Typeform, UserTesting, or Hotjar for user feedback

- GIS Tools (if applicable):

- - ESRI ArcGIS, QGIS, or integrations with mapping APIs

- Communication & Collaboration:

- Microsoft Teams