Software Product Manager

Description

CityVerse is a dynamic, web-based SaaS application tailored for land acquisition, energy development, and municipal planning. As Product Manager, you will serve as the strategic and operational anchor for the platform—leading product vision, coordinating cross-functional execution, and ensuring client success through continuous improvement and innovation. This role requires a deep understanding of cloud-based platforms, agile methodologies, and the unique needs of public sector and infrastructure-focused clients.

Essential Tasks And Responsibilities

- Own the product lifecycle from ideation through launch and iteration.

- Collaborate with engineering, design, and stakeholders to define and prioritize product features.

- Manage product backlogs and sprint planning using Azure DevOps.

- Translate customer and market needs into clear product requirements and user stories.

- Monitor product performance using analytics tools and drive data-informed decisions.

- Engage with clients and industry experts to gather feedback and validate solutions.

- Ensure compliance with relevant regulations and security standards (e.g., GDPR, SOC 2).

- Coordinate with marketing and sales to support go-to-market strategies.

- Oversee Development and Support operations and supervise systems and staff

- Provide direction, guidance, and training to staff

- Other duties as assigned

Product Strategy & Vision

- Define and evolve the product roadmap, prioritizing features such as Microsoft SSO, SOC 2 compliance, and UI redesigns.

- Translate client feedback and internal goals into actionable development tasks and enhancement requests.

- Lead ideation and planning for new modules including downtime tracking, billing logic, and AI integrations.

Cross-Functional Leadership

- Coordinate across development, QA, support, and customer success teams to align execution with business goals.

- Manage UAT cycles, DevOps updates, and deployment readiness.

- Author technical documentation, scripts, and job descriptions.

Job Requirements

- 5 years in SaaS product management, ideally with exposure to Azure-hosted applications, including leadership of cross-functional teams and strategic product planning.

- Experience in industries like land management, energy, public sector, or infrastructure-focused clients is highly valuable.

- Experience leading and managing Development and Support teams.

- Knowledge of land management, energy infrastructure, or municipal planning workflows.

- Excellent communication, stakeholder management, and problem-solving skills.

- Ability to represent products at a professional level.

- Ability to work autonomously and to collaborate fully as a team player.

- Ability to pay close attention to details, and present good planning, organization, and time management skills.

- Ability to work in a team environment and willingness to assume additional or new responsibilities readily.

- Ability to maintain regular attendance as per work schedule agreed with the manager (may require working an adjusted work schedule based on project assigned and work overtime if warranted).

- Ability to comply with applicable laws and regulations and Company policies and procedures.

Technical Knowledge

- Cloud Infrastructure (Azure):

- Understanding of Azure services like App Services, Azure SQL, Azure Active Directory, and Azure Monitor.

- Familiarity with deployment pipelines and CI/CD using Azure DevOps.

- SaaS Architecture:

- Multi-tenant architecture, subscription models, and licensing strategies.

- Security and compliance (e.g., GDPR, SOC 2) relevant to government and energy sectors.

- Domain Expertise:

- Knowledge of land use planning, GIS systems, energy infrastructure, or municipal project workflows.

- Understanding regulatory environments and stakeholder needs in public sector or energy.

- Agile Product Development:

- Experience with Scrum or Kanban frameworks.

- Backlog management, sprint planning, and release coordination.

- Data & Analytics:

- Familiarity with Power BI, Azure Data Factory, or similar tools for reporting and insights.

- Ability to define and track KPIs like user adoption, retention, and feature usage.

Certifications (Optional but Valuable)

- Certified Scrum Product Owner (CSPO)

- Microsoft Certified: Azure Fundamentals / Azure Administrator Associate

- PMI Agile Certified Practitioner (PMI-ACP)

- GIS Certification (as the product integrates with mapping or spatial data)

- SAFe Product Owner/Product Manager (for scaled agile environments)

Equipment And Systems Experience

- Azure DevOps:

- Boards for work item tracking

- Pipelines for CI/CD

- Repos for source control

- Analytics & Feedback:

- Power BI, Mixpanel, or Amplitude for usage tracking

- Typeform, UserTesting, or Hotjar for user feedback

- GIS Tools (if applicable):

- ESRI ArcGIS, QGIS, or integrations with mapping APIs

- Communication & Collaboration:

- Microsoft Teams