Heritage Companies, Inc.

Shop Manager

LocationSalem, OR
Job TypeFull-time
Salary$70,000-$100,000

About This Job

Are you a results-driven leader with exceptional communication and organizational skills, and have some woodworking expereince? Join our elite custom cabinet shop as a Shop Manager, where you'll lead production, delivery, and team coordination to achieve unparalleled quality and service


Position Summary:

The Shop Manager is responsible for overseeing all aspects of production and delivery. This role ensures that production goals are met, quality standards are upheld, and resources are managed efficiently. The Shop Manager plays a key role in fostering a positive and safe work environment, promoting team development, and driving continuous improvement.


Role and Responsibilities


Communication and Reporting

Facilitate clear and consistent communication between production, delivery, sales, and management teams.
Develop, adjust, and communicate production schedules to meet customer demands while balancing efficiency and capacity constraints.
Track and report on production performance metrics, identifying areas for improvement and addressing challenges proactively.
Ensure effective use of production planning tools and documentation processes, adhering to established expectations and guidelines.
Coordinate delivery planning and execution, ensuring timely and efficient completion of all customer orders.


Resource Management

Oversee labor allocation, equipment usage, and material resources to achieve production goals while controlling costs.
Monitor and manage inventory levels to ensure uninterrupted production flow and minimize waste.
Coordinate with purchasing and inventory teams to maintain stock levels and support project timelines.


Quality Control

Establish, implement, and maintain quality control processes to ensure all products meet or exceed established quality standards.
Monitor lead times and production output to align with customer expectations and operational goals.
Investigate quality issues, determine root causes, and implement corrective actions promptly.


Team Leadership

Supervise, train, and motivate shop team members and delivery drivers to foster a collaborative and results-driven environment.
Conduct performance reviews, provide ongoing feedback, and set clear expectations for individual and team performance.


Health and Safety

Enforce safety protocols and workplace regulations to maintain a safe and compliant environment for all employees and visitors.
Promptly investigate and report shop and delivery-related accidents, ensuring corrective actions are taken to prevent recurrence.


Qualifications

Minimum of 3–5 years of experience in a production management or leadership role, preferably in custom cabinetry or woodworking.
An understanding of cabinet manufacturing processes, materials, and equipment is preferred.
Knowledge of workplace safety regulations and practices, including OSHA standards.
Strong leadership and team management skills with a focus on collaboration and employee development.
Excellent problem-solving and decision-making abilities.
Proficient in production scheduling, resource management, and quality control processes.
Strong verbal and written communication skills with the ability to work across departments.
Familiarity with industry tools and software, including inventory management and production planning systems.
Must have an approved driving record, valid driver’s license, and meet insurability standards.
Must have an approved background check.
Must maintain a substance-free working environment.


Company Values

Foundation of Integrity: A commitment to do the right thing and err on the side of benefiting others.
Positively Inspiring Others: Interacting positively with others in a caring and compassionate way.
Serving with Commitment: Demonstrating a heart of service and relationship with others in a way that is fully committed.
Excellence: The desire to humbly provide the best quality service to our customers.


Additional Benefits

Paid holidays
Courthouse Fitness Club Membership


About Heritage Woodcraft


https://heritagewoodcraft.us/

Established in 1995, Heritage Woodcraft is a design-build cabinetry studio producing the finest custom casework in the Willamette Valley.

We create spaces worth sharing with this generation and the next,

because cabinetry doesn't have to stop at function; it's also an expression of thoughtful design. With a team of designers and craftspeople, we cover the process from idea to install.


Job Type: Full-time


Pay: $70,000.00 - $100,000.00 per year


Benefits:

401(k) matching

Dental insurance
Flexible spending account
Health insurance
Paid time off
Retirement plan
Vision insurance


Schedule:

Day shift
Monday to Friday


Experience:

Management: 5 years (Required)


License/Certification:


Driver's License (Required)


Ability to Commute:

Salem, OR 97317 (Required)


Ability to Relocate:

Salem, OR 97317: Relocate before starting work (Required)


Work Location: In person

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