Services Specialist - Resource Management

Optimizing Field Operations Through Strategic Resource Planning & Deployment

Partner with the Best

Baker Hughes is a global energy technology company operating in more than 120 countries. Our Upstream Chemicals business supports customers with industry‑leading chemical solutions, technical expertise, and field operations that enhance production performance and operational reliability. By ensuring the right resources are deployed at the right time, we help improve service quality, customer satisfaction, and operational efficiency.

Fuel Your Passion

As a Services Specialist – Resource Management, you will play a key role in planning, coordinating, and deploying field resources to meet customer and business commitments. You will collaborate with business leaders, service delivery teams, and customer service managers to ensure operational readiness, workforce capability, and compliance with project requirements.

You will contribute to strategic workforce planning, training development, and operational execution while influencing service quality across your region. Responsibilities, authorities and accountabilities

- Responsible for field resource deployment planning and execution to meet customer and business metrics · Interface with the customer service managers on issues escalation · Develop long range forecast for region resource needs · Develop and execute short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training

- Works together with high level people from the business and SPB and EB level. Specifies needs, communicates about project approach and presents outcomes of research done.

- Handles standardized project processes. Guidelines for choosing the right actions. Processes and procedures are frequently updated by other functions and have to be implemented in the department.

- Handles diverse clients in a region. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

Required Qualifications

- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services). Minimum of 3 additional years of experience in Resource Management.

Desired Characteristics

- Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.

Work in a Way That Works for You

This role may require travel within the region and coordination with both on‑site and remote teams. Flexibility options may vary depending on business needs and customer requirements.

Working with Us

At Baker Hughes, our people are essential to our success. We promote a culture of collaboration, learning, and inclusivity where employees can grow and thrive.

Working for You

We offer a comprehensive benefits package that includes:

- Work-life balance and well‑being programs

- Medical and health coverage

- Life insurance and disability protection

- Financial and savings programs

- Additional elective or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Specialist - Resource ManagementAbout Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.