The Poop Happens

Service Operations Associate (20–30 hrs/week)

LocationColorado Springs, CO
Job TypePart-time, Full-time
Salary$37,440-$39,520

About This Job

We keep yards clean so our clients (and their pups) can play worry-free. As a Service Operations Associate you’ll be the friendly first point of contact and the behind-the-scenes air-traffic controller who keeps our field teams moving. If you love juggling customer conversations, scheduling routes, and solving little problems before they become big ones—read on!


What you’ll do

60 % Customer & Crew Coordination

Answer calls, texts, and emails—owning a <2-hour response time.

Build and adjust daily service routes in our dispatch logs.

Proactively resolve missed pickups or weather delays with a “we’ve got you” attitude.

25 % Office & Data Support

Enter service notes, payments, and time punches accurately.

Prep weekly route sheets

Handle mail/packages and keep digital files tidy (scanning, e-filing).

15 % Supply & Facilities Touchups

Track inventory of bags, gloves, and truck supplies; place orders before we run low.

Submit quick maintenance tickets if something at HQ needs fixing.

Outcome focus: Every tech leaves the lot on time, every customer feels heard, and our databases stay squeaky-clean.


You’ll thrive here if you…

Enjoy a 20-30 hr flexible schedule (morning start times; some 4-hr and some 8-hr shifts).
Communicate clearly, with warmth and a dash of humor—our brand voice is casual but professional.
Can switch between phone, chat, and mapping screens without breaking a sweat.
Spot process glitches and suggest fixes instead of waiting to be told.

Bring solid computer chops: Google Workspace, spreadsheets, basic CRM or dispatch tools.


Must-haves:

High-school diploma or equivalent.
Customer service experience, dispatch, veterinary/kennel, field-service, or similar multitasking role.
Typing 40 wpm and comfort navigating multiple browser tabs.


Nice-to-haves:

Experience with route optimization.
Love of dogs—or at least a strong tolerance for poop jokes.


What we offer

Hourly pay: $18.00 – $19.25 (DOE) with performance raises.
Paid Time Off accrual from day one.

Fun, no-drama team that celebrates wins with food on Fridays and the occasional corny meme. Clear growth path to Service Operations Lead (full-time) .


Work environment & physical demands

Office-based, seated at a computer/phone most of the day. Occasional lifting of small packages (<25 lbs). Frequent talking, typing, and headset use.

Ready to keep our crews (and customers) rolling?

Click Apply on Indeed and include a short cover note telling us about a time you solved a customer problem before they even noticed it. We review every application personally—no bots here!


Job Types: Full-time, Part-time


Pay: $18.00 - $19.25 per hour


Benefits:


Paid time off


Shift:

Day shift
Morning shift
No nights


Ability to Commute:

Colorado Springs, CO 80909 (Preferred)


Work Location: In person

Similar Jobs

company-logo

Service Associate

PEPCO
Job TypeFull-time
Salary
$83200 - $83200
Rockville, MD
28 days ago
company-logo

Service Operations Support Associate

Dowd's Mechanical, Heating & Air Conditioning Inc.
Job TypeFull-time
Salary
$45000 - $50000
Bensalem, PA
22 days ago
K&

Operations Associate

K & K Enterprises Inc
Job TypeFull-time
 
Plant City, FL
28 days ago
company-logo

Customer Operations Associate

American Electric Power
Job TypeFull-time
Salary
$35360 - $37440
Shreveport, LA
17 days ago
AF

Administrative Operations Associate

Agent Fire LLC
Job TypeTemporary, Part-time
 
Jacksonville, FL
18 days ago
company-logo

Administrative Operations Associate

Cubicle Solutions Inc.
Job TypeFull-time
Salary
$45760 - $45760
Tampa, FL
23 days ago
company-logo

Serviceperson A (temporary, up to 18 months)

Utilities Kingston
Job TypeTemporary, Full-time
 
Kingston, ON
10 days ago
company-logo

Operations Work Coordinator

Xcel Energy
Salary
$56160 - $81120
Denver, CO
24 days ago
company-logo

Service Schedule Administrator

Duke Energy
Job TypeFull-time
 
Charlotte, NC
2 days ago
company-logo

Operations Support Associate

Unitil Service Corp
Job TypeFull-time
Salary
$43730 - $54663
Exeter, NH
2 days ago
company-logo

Field Service Operations Supervisor (Vineland, NJ)

Mainspring Energy
 
Vineland, NJ
4 days ago
company-logo

Warehouse Associate - 4 days per week/WEEKENDS OFF!

Border States Electric
Salary
$33280 - $47840
Albertville, MN
7 days ago
company-logo

Service Technician Associate

Atmos Energy
Job Typefull_time
 
Carrollton, TX
8 days ago
company-logo

Operations Support Associate

Pro Care Landscape Services
Job TypeFull-time
Salary
$37440 - $45760
Boise, ID
24 days ago
company-logo

Scheduling Associate

MasterBrand Cabinets
Job TypeFull-time
 
North Charleston, SC
29 days ago
company-logo

Operations Coordinator (1+ year operations experience required)

The Gas Connection Inc.
Job TypeFull-time
Salary
$55000 - $65000
Broomfield, CO
8 days ago
company-logo

Customer Service Associate

National Grid
Job TypeFull-time
Salary
$52000 - $52000
Northborough, MA
9 days ago
company-logo

Personnel Associate

Ameren
Job TypeFull-time
Salary
$52200 - $75700
St. Louis, MO
9 days ago
company-logo

Service Worker

Santa Margarita Water District
Job Typefull_time
 
Rancho Santa Margarita, CA
13 days ago
company-logo

Customer Service Associate

FC Haab
Job TypeFull-time
Salary
$39520 - $47840
Philadelphia, PA
16 days ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
about 1 month ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Job TypeFull-time
 
Dallas, Texas
21 days ago
company-logo

Accounts Payable Clerk

Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 1 month ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
about 2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
about 2 months ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 1 month ago
company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
23 days ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
2 months ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
25 days ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
7 days ago
PS

Screen Printing Operator

Providence screen printing
Job TypePart-time
Salary
$39520 - $41600
East Providence, RI
about 1 month ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
18 days ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, Texas
5 months ago
company-logo

Apprentice / Lineman

Saber Power Services
Job TypeFull-time
 
Rosharon, TX
28 days ago
company-logo

Scada Controller, Level 1-5

Kinder Morgan
Job TypeFull-time
 
Snyder, TX
about 1 month ago
company-logo

Apprentice Qualified Lineman (Local 125) - Various Locations - #113398

PacifiCorp
Job TypeFull-time
 
Truth Or Consequences, NM
27 days ago