Covia Holdings LLC

Senior Representative Inside Sales

LocationNorth Carolina, NC
Job TypeFull-time

About This Job

Covia responsibly provides minerals solutions for a better tomorrow. As a leading provider of diversified minerals, our products support a variety of industrial markets, including glass, ceramics, coatings, metals, foundry, polymers, construction, water filtration, and sports and recreation. Long-standing relationships with a broad customer base enable Covia’s market-inspired approach to innovation to enhance solutions and customer benefits. Underpinning these strengths is an unwavering commitment to safety and to sustainable development, further enhancing the value that Covia delivers to all its stakeholders.

Covia is looking for a dynamic Senior Inside Sales Representative who will have a positive impact on the Sales Support team based in the Charlotte, NC market.

The successful incumbent will have the following Key Accountabilities:



General Sales Responsibilities and Management:

Adhere to Covia Safety & Health practices in the workplace.
Develop, qualify, and manage list of target accounts and prospects; develop into opportunities.
Participate in opportunity pipeline calls for various business lines.
Generate leads and provide timely responses to inquiries, directing to other teams as appropriate.
Submit concise, accurate inside sales variance reports on a timely basis.
Make sales calls (phone or direct on key/major accounts) on established frequency (TBD by sales mgt.), maintaining team average 200 outgoing calls per month.
File timely customer complaints and follow up to conclusion.
Perform miscellaneous administration duties including: SFDC Sales Reports, Customer Quotations, Freight Requests, Price Exceptions, Sample Requests, Opportunity Reports, Competitive Data Entry.
Work with sales and pricing to implement price increases.
Assist in developing sales plans, budgets and annual forecast.
Utilize communication and reporting database systems (SFDC, Outlook, IFS, etc.).
Represent Covia at selected trade association meetings and conventions. Manage the presentation of advertising and sales promotion activities to customers and prospects in accordance with marketing plans.
Meet budgetary volume and revenue targets.



Inside Sales Team Administration:

Lead team initiatives such as sales of utility, by-product sands and lead generation activities.
Guide team members in the development of targeted sales strategies with clear action plans for assigned markets.
Develop team members’ sales and professional skills through training and career development.
Develop bagged sand opportunities and strategies to increase sales.
Confirm freight carriers, fuel surcharges and freight rates for prepaid bids and quotations.
Coordinate between intercompany departments to ensure positive customer experience.
Complete additional projects and assignments as requested by manager to achieve goals.
Owns and supports entire sales process from new prospect identification, customer setup, pricing setup, billing and collections.


The successful incumbent will have the following Minimum Qualifications:

Bachelor’s degree preferred ; High school diploma or equivalent and commensurate years of experience accepted in lieu of bachelor’s degree.
Three years of experience in an administrative, sales, or customer service position required; five plus years preferred.
Proficiency in MS Word, Excel, PowerPoint, and Outlook.
Detail oriented; able to read RFP / legal documents and decipher.
Growth Mindset – Successful ability to identify and prospect for new business opportunities.
Identifies obstacles for success and provides solutions to overcome obstacles.
Good phone etiquette; professional manner.
Strong listening, presentation, and interpersonal skills; professional outgoing personality.
Capable of managing your own work and work of others.
Ability to multitask, prioritize, and manage time effectively.
Ability to learn ERP, CRM, and other business process tools (SalesForce, IFS,).



Commitment to Our Culture

Our core values - Safety, Team, Customers, Growth, and Courage—guide our work every day and will help us achieve our vision: Covia is the leading minerals solutions provider, and through the passion and commitment of our people, we enable customer success—ensuring a sustainable future for our company.

All Covia Team Members are expected to:

Live the Life-Saving Rules
Build high-performing work teams
Focus on customers
Demonstrate a growth mindset
Do the right thing, always


At Covia, we strive for and support a diverse workforce as we firmly believe this lays the foundation of our success. Our compelling culture supports inclusion, individuality, and respect within the workplace. We are committed to providing employment opportunities to the most qualified candidate based on work-related factors and without regard to non-work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, disability, or military service or reserve or veteran status.

The organization offers competitive salaries, advancement opportunities, and a full range of benefits.



Benefits:

Excellent Healthcare Benefits – medical, vision, dental
401K with company matching
Vacation + Paid Holidays
Disability, Life / AD&D, and Long-Term Care Insurances
Employee Assistance Program


An Equal Opportunity


IND2

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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