Duke Energy

Senior Product Owner - Customer Solutions and Insights

LocationCharlotte, NC
Job TypeFull-time

About This Job

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.


Position Summary

The Sr Product Owner defines, delivers, and manages the lifecycle of products in a product portfolio. Leads the product team(s) developing the product(s). This position will be involved in the stakeholder management, financial management, budgeting processes, and value tracking for the products and / or portfolio.

The Sr. Product Owner position will report to and work under the guidance of the product manager. The role will focus primarily on tactical execution within the team, having direct responsibility for the Behind The Meter Analytics suite of solutions. The position will provide leadership guiding the team to successful product delivery through the Agile framework. The position will also be highly focused on engagement with key business stakeholders to ensure the team is focused on value driven deliverables for end users . You will be part of a fast-paced, entrepreneurial, energetic, and high performing team at the heart of the Duke Energy’s advanced analytics and data driven transformation.


Responsibilities

Defines and manages product roadmap in conjunction with stakeholders
Build, groom and prioritize the product backlog, continuously managing expectations with relevant stakeholders – including the senior leadership team
Manage the sprint planning process and participate in all relevant ceremonies (reviews of prior sprints, grooming, retrospectives, etc.)
Develop a deep contextual understanding of our customer, worker and user needs
Gather market feedback through user interactions, focus groups, and by performing industry research to support future development
Write detailed functional specifications, user stories and product documentation
Collaborate with cross-functional teams of developers, designers and analysts to implement and deliver new products and features
Collaborate with the organization on vision, strategy, decisioning, tactical execution, and measurement systems
Communicate roadmap stages and timelines internally with key stakeholders
Work with stakeholders and end users on an ongoing basis to understand needs, capture associated value, and maintain relationships


Required/Basic Qualifications

Bachelor’s degree
In addition to required degree, four (4) years related work experience
In lieu of Bachelor’s degree(s) AND 4 year(s) related work experience listed above, High School/GED AND 8 year(s) related work experience


Desired Qualifications

Bachelor’s degree in Computer and Information Science or Management Information Systems
In addition to desired degree, 7 years related work experience
Certified SCRUM Product Owner


Additional Preferred Qualifications

7 or more years working in the utility industry
Experience as a Senior Product Analyst
Agile Product Owner certification
"Black Belt" Six Sigma certification
Experience with Jira
Experience working with Data Scientists
Experience with AWS


Working Conditions

Hybrid – Work will be performed from both remote and onsite locations. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility.
Office environment mostly, with research, analysis or engagement conducted in plants or field possible.


Specific Requirements

Entrepreneurial with a strong inclination towards action, preferably with experience with AI and/or analytics
Ability to communicate complex and innovative concepts to a new product development team as well as key stakeholders/funders
Clear passion for topics of technology products and an ability to identify possibilities to innovate, create value, and enhance customer experiences
Ability to be self-directed and to proactively anticipate problems and seek opportunities
Excellent communication skills including the ability to build relationships and effectively influence across all management and organizational levels from developers to C-suite
Past experience and a strong ability to work in an agile environment with data engineers and data scientists
Experience with relevant new product or technology development experience working in a fast-paced environment
Experience operating in an environment driven by KPIs where you have the accountability to determine the best course of action to meet your goals
Experience in project budgeting, financial tracking and value/KPI tracking


Travel Requirements


5-15%


Relocation Assistance Provided (as applicable)


No


Represented/Union Position


No


Visa Sponsored Position


No


Posting Expiration Date


Monday, June 9, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.


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