Senior Field Service Technician- Power Generation (AMS)

Summary

This position performs routine scheduled service activities primarily in the field on Gen-Sets or for other commercial engine customers. Specific duties include changing fluids, filters, load bank testing, and advanced troubleshooting of generators at customer site locations, up to and including commissioning of new power generation packages.

Principle Responsibilities and Duties

- Represents the company in a professional manner at all times while providing outstanding customer service that aligns with Enerflex visions and values.

- Must recognize and comply with Health, Safety and Environmental rules and policies that are applicable to each location.

- Maintain and develop positive professional relationships with existing and potential customers.

- Responsible for submitting accurate field service reports, expense reports, timesheets and other necessary paperwork daily.

- Repairs and maintains electric generators, switchgear, electronic controls, diesel and gas engines including LPG.

- Troubleshoot and diagnose customer concerns to determine the most effective or efficient repair using assigned test equipment, Caterpillar fuel setting group, electronic volt-ohm meter, megometer, battery and starting analyzer, load banks, and trade tools.

- Perform routine Level 1, 2 and 3 scheduled maintenance and inspection according to manufacturer’s specification including removal of generator/engine set for repair or replacement.

- Hook up rental generators following all applicable local, state, and federal codes, regulations and safety guidelines.

- Installation and commissioning of new power generation packages.

- Operate Company service vehicle and applicable equipment to include lift trucks.

- Perform repairs and services on all makes and models of generator sets.

- Inspections, repairs, services and start-up load bank test requirements on equipment.

- Troubleshoots equipment and services generator components including alternators, wiring harnesses safety devices, shutdown switches, and battery systems.

- Applies proper engine technical skills in inspection, disassembly, failure analysis, assembly, diagnosis, and engine operating performance tests.

- Identifies the problem and cause of failure through logical troubleshooting steps, determine corrective action through inspection of failed parts.

- Repairs and troubleshooting engines such as Cummins, Detroit Diesel, John Deere, MTU, Volvo, Cat and Waukesha.

- Supervise the maintenance & installation of packages as required.

- Responsible for providing basic leadership and training to new Field Technicians.

- Maybe requested at times to perform in shop service or repairs on customers’ equipment when applicable.

- Be available to participate in on call rotation for after hour calls as required.

- Must be able to travel, in company service vehicle, throughout the local counties.

- Other duties as assigned by supervisor.

Qualifications

- Minimum 10+ years’ power generation field service work experience

- Valid driver’s license with the ability and willingness to drive long distances

- Ability to lead, direct, and motivate team members

- Possess a well-rounded knowledge of engine, generator, and operations; experience with Jenbacher, Waukesha, and Cat considered an asset.

- Highly motivated and well organized

- Strong interpersonal and communication skills

- Clean drivers abstract must be provided at time of hire

Physical Requirements

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly/frequently lift and/or move up to 25 pounds and Infrequently/occasionally lift and/or move up to 50 pounds using proper lifting techniques.

Work Environment:

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and adverse outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The noise level in the work environment is usually loud.

About Us: Transforming Energy for a Sustainable Future.

Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.

Enerflex places its core

Values of Integrity, Commitment, Creativity, and Success

into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.

We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

What Enerflex Offers You:

Full time employees enjoy the following benefits:

- Generous healthcare, dental and vision plans

- 401(k) employer matching

- Generous paid time off program

- Employee equity plan

- Tuition reimbursement

- Fun office environment

Enerflex is an Equal Opportunity Employer

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.