Seasonal Call Center Representative

About the Call Center Representative Position

Do you like working in a fast-paced environment where there's always a customer or team member to be helped? Are you someone who thrives in an environment that's always on the go? Does talking to people all day sound like something you'd love to do every day? We are in search of a friendly and outgoing Call Center Representative to join our Customer Service team. This role is devoted not only to answering inbound phone calls at our corporate office, but for ensuring that our customers have a positive experience. Clear and accurate communicators with exceptional customer service skills are a must for this role. Do you have what it takes to be on the front lines of our customer communication?

Position Overview

The Call Center Representative is the first point of contact and is responsible for assisting the Customer Service Manager with all customer care responsibilities, managing inbound call center activity, and providing communication support for the Customer Service Department. The Call Center Representative is responsible for maintaining professional communication with customers while delivering exceptional customer service. The Call Center Representative is primarily focused on the following objectives:

The Call Center Representative is responsible for supporting all customers and embraces a culture committed to delivering the Peerless Promise: Quality, Service & Integrity.

Role and Responsibilities

Objectives

Required Skills:

Preferred Skills:

This is a full-time, in-office position. This position is seasonal and will last roughly from May to November.

The schedule for this position is Monday through Friday from 8am to 5pm.

Please do not apply if you are looking for a part-time, permanent, or fully remote position.

The pay range for this role is:

17 - 19 USD per hour(West Chicago 1300 Roosevelt)