Scrum Master

Join MISO, where we manage the power grid for 45 million people across the Midwest, as a Scrum Master II

. In this role, you’ll facilitate Agile ceremonies, remove obstacles, and partner with Product Owners, software engineers, and other stakeholders to drive sprint success and align with organizational goals. You’ll coach team members, foster continuous improvement, and use data-driven insights to enhance team efficiency and product quality. This is a great opportunity to shape Agile practices at both the team and enterprise level while contributing to MISO’s mission of keeping the lights on for 45 million people.

Your Responsibilities as our

Scrum Master II include:

- Facilitate Agile Practices: Lead Scrum ceremonies (stand-ups, sprint planning, reviews, retrospectives) while ensuring adherence to team processes and sprint goals.

- Remove Obstacles & Manage Risks: Proactively identify, address, and mitigate impediments or risks that impact delivery at both the team and enterprise levels.

- Support Product Delivery: Partner with Product Owners to refine and prioritize the backlog, ensuring high-value product delivery and visibility into releases.

- Promote Growth & Improvement: Coach team members on Agile principles, foster effective communication, and drive continuous improvement initiatives to enhance efficiency.

- Track & Communicate Progress: Monitor sprint metrics (e.g., burndown charts) and provide clear, transparent updates to stakeholders on objectives and progress.

Skills we need for our

- Bachelor’s degree in IT, Business Administration, Computer Science, Industrial Organizational Psychology, or related field, (or 4 years relevant work experience equivalency) - 4+ years of previous Scrum Master / Team Coach experience.

- Agile Expertise: Strong knowledge of Agile frameworks (Scrum, Kanban, Lean) with proven ability to facilitate ceremonies and guide teams in best practices.

- Tools & Technology: Proficiency in Agile project management platforms (e.g., Jira, GitHub, ServiceNow SPM) and familiarity with automation tools to streamline processes.

- Metrics & Analysis: Skilled in tracking and reporting team performance through burndown charts, velocity, KPIs, and data analysis to support decision-making.

- Continuous Improvement & Risk Management: Experience driving process improvements, enhancing team efficiency, and managing risks at both project and enterprise levels.

- Basic level Scrum Master Certification or equivalent required:

- Professional Scrum Master I (PSM1)

- Certified Scrum Master (CSM)

- Advanced Level Scrum Master Certification Equivalent or higher preferred:

- SAFe® Scrum Master (SSM) –

Scaled Agile (SAFe)

- Professional Scrum Master III (PSM II)

- Advanced Certified Scrum Master (A-CSM)

- Professional Scrum Master III (PSM III)

- Certified Scrum Professional - Scrum Master (CSP-SM)

Appropriate level will be determined based upon experience and knowledge.

Transformative innovation is happening in the electric industry, from digitalizing homes and distributed resources to renewable energy and an ever-changing grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely hardworking and dedicated team does every day.

The base salary compensation range being offered for this role is $129,000 - $148,000 USD annually. Base salary range for this position is included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, and qualifications/experience.

Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package, including 401k, vacation, sick and safe time, available on your first day of employment.

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