Salesforce Administrator

Company Overview Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5 B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Job Overview

Our Corporate office is looking for a skilled and motivated Salesforce Administrator to support and enhance our Salesforce environment across multiple clouds. This role combines user support, system administration, and deployment responsibilities. The ideal candidate will be a problem-solver with a strong understanding of Salesforce architecture, deployment best practices, and a passion for optimizing user experience and system performance.

Annual Salary: $65,096 to $113,280

Responsibilities

- Manage user accounts, profiles, roles, and permission sets.

- Monitor Salesforce license usage, ensuring efficient allocation and compliance with contractual limits.

- Provide first-level support to Salesforce users, addressing data issues and access requests.

- Stay updated on Salesforce releases and new features and assess their impact on current processes.

- Provide training and assistance to the team as necessary

- Contribute to the development of team processes, documentation, and best practices in a fast-evolving environment.

- Manage system configurations, user profiles, permission sets, and security settings.

- Support data integrity and operations, including imports, exports, updates, and deletions, ensuring accuracy and data integrity.

Qualifications

- Proven experience with Salesforce deployment tools and release management processes.

- Strong understanding of Salesforce security model, automation tools, and reporting capabilities.

- Excellent troubleshooting, analytical, and communication skills.

- Ability to manage multiple priorities and work independently in a fast-paced environment.

- 3+ years of experience as a Salesforce Administrator in a professional environment.

- Salesforce Administrator Certification preferred

- Bachelor’s Degree is helpful but not required.

- 1+ years of Help desk or other experience working in a customer service capacity is helpful but not required.

EEOC Statement

Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.