Sales - Operations Manager

About Cooper Machinery Services:

Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer™, Ajax™, Superior™, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base. Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.

Job Overview:

The Sales Operations Manager will oversee the operational aspects of the sales process, with a focus on pipeline management, CRM optimization, and business review processes. This role is critical to improving the efficiency of the sales team, ensuring accurate forecasting, and utilizing data analytics to drive strategic decisions.

Essential Duties and Responsibilities:

Sales Data Management: Maintain sales data integrity within CRM systems and other sales-related platforms. Ensure accuracy in sales forecasts, pipeline reporting, and KPIs .

Quote-to-Cash Process Management: Oversee the entire quote-to-cash process, from the development of business proposals and contracts to order fulfilment, ensuring smooth hand-offs between departments and a streamlined sales cycle.

Process Improvement: Identify, develop, and implement process improvements to enhance the efficiency of sales operations. Collaborate with regional sales leadership to optimize policies, procedures, and tools.

Cross-functional Collaboration: Partner with Pricing, Finance, and Sales teams to improve sales forecasting, pipeline management, and sales attainment strategies. Provide data-driven insights to inform pricing decisions and sales execution.

Sales Technology Oversight: Manage the sales tech stack, including CRM and automation tools, ensuring that the systems support the sales process effectively and provide actionable insights

Reporting & Analysis: Develop and manage regular sales reports and dashboards to monitor team performance and identify trends or areas of improvement. Use this data to inform strategic decision-making.

Training & Support: Support the onboarding and continuous training of sales team members to ensure they are utilizing the available tools and processes efficiently. Required Skills and Experience:

Desired Characteristics:

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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