Restaurant Private Dining & Events Manager

Ettan

Ettan opened in 2020 as the first of its kind Cal-Indian cuisine in a historic, beautifully designed downtown Palo Alto location by Michelin Starred Chef Srijith Gopinathan and restaurateur Ayesha Thapar and was recently named to the Top 100 Restaurants by the San Francisco Chronicle.

As part of the Cal-India Collective, including Eylan in Menlo Park and Copra ins San Francisco, Ettan has expanded its reach, services and offerings and as a result is looking for an experienced Private Dining and Events Manager who thrives in the art of detailed planning, is inspired by innovative food and drink, and intuitively anticipates guest and service needs.

Candidate Attributes:

Events Manager Responsibilities Include:

· Building on our existing event and catering business by providing accurate, timely and thoughtful service to all guests when replying to inquiries and guiding them through the booking process

· Booking through Tripleseat to keep accurate records of inquiries and bookings and their status

· Process event payments ensuring accuracy

· Produce detailed and accurate BEOs for BOH and FOH management and staff

· Work closely with BOH and FOH staff and management to ensure smooth event execution and adjust where necessary to increase efficiency

· Serve as the primary initial point of contact for events on site

· Find and leverage opportunities to increase private dining growth and revenue

· Create and send monthly guest newsletters based on current happenings and features at Ettan

· Manage Ettan phones for reservations and event inquiries during the day

Preferred Experience

· Restaurant experience as lead host, server or bartender in addition to event planning

· Banquet or catering planning or operations background

· Efficient with Word, Excel, Open Table and Tripleseat

Who We Are:

At the heart of our endeavor lies a commitment to honesty and integrity, reflected not only in the sourcing of our ingredients but also in the warm, genuine service provided by our team. We are dedicated to creating memorable dining experiences that celebrate the essence of India’s food culture. We unite people through the celebration of a remarkable cuisine, fostering genuine human connections over a shared love for soulful food, wine and spirits.

We seek colleagues and leaders who embody:

Respect: regard for feelings, rights, traditions & efforts of others

Right Intentions: a mental commitment to act with good will and compassion

Integrity: being honest; having a strong set of moral and ethical principles that are consistently followed

Inclusivity: equal access to opportunities and resources

Professionalism: conducting oneself with responsibility, integrity, accountability, and excellence

Authenticity: being genuine, real

Empathy: understanding, being aware of and sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another

We seek colleagues and leaders who act based on:

Critical Thinking: the process of analyzing and evaluating information to make a judgment

Congruent Communication: consistency between actions and words

Unwavering Standards: uncompromising quality, consistency and authenticity

Curiosity: a strong desire to know and learn

Ettan strives to foster an inclusive workplace where everyone is respected, safe, and valued. Ettan embraces diversity in all forms, including differences in sex, age, race, ethnicity, abilities, sexual orientation, gender identity, financial background, education, and political views. These values are reflected in all business activities, including hiring and career opportunities.

Job Type: Full-time

Pay: $68,640.00 per year

Benefits:

Schedule:

Work Location: In person