Job requires you to work on-site in our Troy, MI location!
· Serves as a subject-matter expert in up-selling products and closing the sale with clients.
- Aggregates data on Non-Recurring Revenue (NRR), Monthly Recurring Revenue (MRR) and Gross Margin for NRR (GM) to identify
- Liaises with the sales leadership to develop NRR, MRR and GM goals in the short term (1-6 months).
- Collaborates with peers and managers to develop initiatives to increase NRR, MRR, and GM.
- Models the NRR, MRR and GM on a weekly, monthly, and annual basis; compares data with previous years' results and forecasts future closing
- Anticipates client needs and proactively develops an approach that is tailored to each client.
- Designs and implements appropriate tools and initiatives to execute client satisfaction program.
- Assists in the implementation of the client satisfaction program, including post-survey planning.
- Models client satisfaction based on available data.
- Identifies and ranks new opportunities for improving the organization's customer satisfaction in terms of products or services and dealing with
- Assists with the implementation of new demand generation sales techniques.
- Collaborates with peers and managers to recommend and implement appropriate initiatives to increase product demand.
- Analyzes data on the percentage of the target market turned into a prospective lead.
- Conducts medium-term (6-12 months) target market scans to identify barriers and opportunities related to buying behavior.
- Maintains adherence to organizational data integrity and data collection standards.
- Aggregates client account-based growth data and evaluates areas of opportunity within a region or product line.
- Liaises with sales management to develop target account-based growth goals in the short term (1-6 months).
- Collaborates with peers and managers to develop initiatives to increase account-based growth.
- Models account-based trends on a weekly, monthly, and annual basis; compares data with previous years' results and forecasts future account-
- Successfully negotiates with internal and external groups to facilitate decisions with changing circumstances.
- Recommends appropriate promotion and pricing changes to increase the organization's sales.
- Analyzes medium-term (6-12 months) industry and competitor trends to identify opportunities for the organization's pricing models and
- Examines client purchasing behavior related to changes in product price and promotion to develop pricing and promotional policy decisions that
- Analyzes medium-term (6-12 months) client trends to examine opportunities to better meet client needs.
- Conducts medium-term (6-12 months) client scans to identify barriers and opportunities to client buying behavior.
- Designs and implements appropriate tools and initiatives to execute a value-adding transition from the client acquirer to the client implementation manager.
- Synthesizes referral data to identify opportunities and barriers to increasing the number of referrals.
- Models referral trends based on available data.
- 5+ years of successful enterprise application sales.
- Proven track record of selling at the C-level.
- Consultative, solutions-based sales approach.
- Driven and passionate about technology sales.
- Ability to identify decision-makers and overcome obstacles.
- Proficient in Microsoft Office programs, social media, search engines and CRM.
- Strong interpersonal and communication skills (verbal, written, presentation, grammar, spelling, format) to convey value propositions to prospects.
- Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
- Skilled in motivation and opportunity creation.
- Strong negotiation and interpersonal skills.