Senske Services

Regional Director of Operations

Boise, ID

Full-time

About This Job

Job Details

Description

Are you ready to lead a dynamic team and drive growth in one of the industry's fastest-growing companies? Join the Senske Family of Companies (SFC) as a Regional Director and become a key player in transforming our customers’ outdoor spaces while nurturing a culture of teamwork, excellence, and innovation.

About Us

Senske Services takes pride in creating beautiful lawns that leave our neighbors green with envy! With a commitment to superior service and dedication to customer satisfaction, we’ve become a leader in the industry, and we’re seeking talented individuals like you to help us continue our success story.

Role Overview

As a Regional Director at Senske Services, you’ll be at the helm of multiple branches within your assigned geographic region. This includes providing leadership to Branch Managers, ensuring overall customer experience and retention, optimizing service delivery, enhancing operational efficiency, and driving new business development. This position will be responsible for overseeing the Senske brand.

Key Responsibilities

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Monitor sales team and branch performance, reallocating resources to enhance overall results.

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Build and maintain a cohesive, service-oriented team through recruitment, training, and professional development initiatives.

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Manage a team of Branch Managers by providing direction, coordination, and performance evaluations.

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Coach Branch Managers on various aspects, including product and service knowledge, marketing strategies, sales techniques, and adherence to Senske standards.

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Oversee the P&L management of assigned branch locations, ensuring revenue and profit plans are achieved.

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Collaborate closely with the VP of Operations to ensure the growth and success of branches, prioritizing safe and efficient delivery of quality products and services.

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Lead initiatives to ensure exceptional customer experience, enhance service delivery and operational efficiency, spearhead efforts to expand market presence, and drive business growth.

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Partner with branch managers to design and execute effective customer retention initiatives that support long-term client loyalty.

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Design and implement company programs, initiatives, and operational guidelines to drive consistency and excellence.

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Ensure compliance with state and federal regulatory agencies across all branches.

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Conduct travel within the designated geographic region, including overnight stays, to ensure branch compliance with company standards and provide guidance on branch operations. Travel will also be necessary for attending company events and strategic meetings.

Must Haves

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Bachelor’s degree preferred.

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Minimum two years’ related experience in the same or similar industry strongly preferred.

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Minimum four years of supervisory experience required.

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4+ years’ experience in a related field or industry preferred.

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Prior experience working successfully in a fast-paced environment is required.

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Prior experience with P&L and asset management is required.

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Prior experience in sales management is required.

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Strong leadership, communication, and problem-solving skills.

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Demonstrated skills in leading, preparing, and facilitating group presentations and managing meetings.

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You build rapport easily and establish trust with customers and employees.

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Proficiency in Microsoft Office Products (Word, Excel, PowerPoint, etc.).

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A valid driver’s license is required.

The Perks

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Comprehensive training and licensure, all paid for by the company.

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Company vehicle, gas card, cell phone, and laptop.

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Highly competitive base compensation and bonus program.

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Opportunities for continued advancement and career growth.

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Affordable health care packages that include medical, dental, vision, and supplemental insurance options

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Company-paid Short-Term Disability and Life Insurance

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401(k) with employer match, 9 company paid holidays, 3 weeks paid vacation per year, and paid sick leave (earn up to 1 week per year)

Physical Demands And Working Conditions

The physical demands listed below are representative of those that an employee must meet to perform the essential functions of this position, with or without reasonable accommodation.

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Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

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Sitting for long periods of time while using office equipment such as computers, phones etc.

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Standing for sustained periods of time

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Walking, particularly for long distances or moving from one work site to another.

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Climbing such as stairs and ramps.

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Fingering and Repetitive motions, such as movement of wrists, hands and fingers while picking, pinching, and typing during your normal working environment.

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Express or exchange ideas with others using spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discrimination in the nature of sounds in the environment.

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The worker might be subject to operating a motor vehicle.

Incumbent Is Required To Have

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Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screens, and expansive reading.

Incumbent Will Be Subject To

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The worker is subject to environmental conditions in both inside and outside work activities.

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The worker is subject to atmospheric conditions such as chemicals, fumes, gases, and odors.

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Hazardous physical conditions such as chemical exposure and/or high heat.

Disclaimer

The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties, and skills required for the position.

Regional Director of Operations

About This Job

Job Details

Description

About Us

Role Overview

Key Responsibilities

Must Haves

The Perks

Physical Demands And Working Conditions

Incumbent Is Required To Have

Incumbent Will Be Subject To

Disclaimer

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