Quotation Associate

Brief Description LOCATION: Houston/HQ

The Quotation Specialist is responsible for managing and responding to quote inquiries promptly and efficiently. This role involves creating formal quotes and estimates, conducting price checks, and ensuring all requests are processed accurately through the system. The specialist will also enforce minimum order lot sizes and coordinate with the purchasing department for vendor-supported quotes.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

- Promptly receive and initiate quote inquiries and follow-ups to ensure timely responses and customer satisfaction.

- Develop accurate and detailed formal quotes for customers based on their specifications and requirements.

- Prepare comprehensive cost estimates for new and existing parts, ensuring accuracy and competitive pricing.

- Collaborate with sales, engineering, purchasing, and finance teams to gather necessary information for quotes.

- Ensure all quotes comply with company pricing policies and profit margins.

- Perform price checks on existing parts to ensure current pricing is accurate and profitable.

- Efficiently push all quote requests through the system, ensuring they are tracked and processed according to company protocols.

- Enforce minimum order lot sizes to optimize production efficiency and cost-effectiveness.

- Submit requests to vendors for quotes requiring support from the purchasing department, ensuring all necessary information is provided.

- Maintain good customer relations with both external and internal customers.

- Communicate with customers to clarify requirements.

- Establish and maintain quote analytics such as turnaround time, volume of quotes received and sent, win-rate, etc.

- Participate in regular reviews of the quotation process to identify areas for improvement.

- Implement best practices and process enhancements to improve efficiency and accuracy.

- Perform other related duties as assigned by the department manager.

Other Requirements

- Preferred experience in a similar role, preferably in a manufacturing or technical environment.

- Strong analytical and numerical skills.

- Excellent customer service skills.

- Excellent communication and interpersonal skills.

- Proficiency in relevant software and systems for quote management.

- Detail-oriented with strong organizational abilities.

- Ability to work under pressure and meet tight deadlines.

- Basic proficiency in Microsoft Outlook and Excel.

- Ability to handle confidential information.

- Ability to work independently or as part of a team.

- Ability to work with a diverse group of people.

Required Education And Experience

- High school diploma or equivalent.

- Minimum of 2 years of experience working with customers.

Work Environment

This job operates in a professional office and manufacturing environment.