Project Designer & Customer Success Coordinator

Who We Are

Azenco Outdoor is a leading designer and manufacturer of innovative outdoor structures, specializing in high-quality aluminum pergolas and customizable shade solutions. Headquartered in Hialeah, FL, we pride ourselves on delivering elegant, durable, and functional products that elevate outdoor living spaces across North America. Our company is growing fast, fueled by innovation, teamwork, and an unwavering commitment to customer satisfaction.

About the Role

We are seeking a Project Designer & Customer Success Coordinator to play a key role in our Order Processing and Customer Experience team. This position is ideal for someone who is technically skilled, highly organized, and passionate about delivering exceptional customer service and timely order fulfillment. You will act as a critical link between our sales, production, and dealer network—ensuring every project moves smoothly from design through delivery. We take lead times seriously, and your ability to drive accuracy and responsiveness will directly impact our customer satisfaction and operational success.

What You’ll Do

Order Processing & Project Management

Customer & Dealer Support

Process Management

What We’re Looking For

We’re looking for a proactive problem-solver with a strong customer mindset and technical competence to support a fast-paced and growing business:

Requirements

Why Join Us?

At Azenco Outdoor, you’ll join a team that values innovation, craftsmanship, and exceptional service. You’ll have the opportunity to grow professionally while making a tangible impact on the company’s success and on beautiful outdoor projects across the country.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

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Paid time off

Work Location: In person