Project Coordinator

Project Coordinator - (250000UI)

Description

MLGW is the nation’s largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers.

MLGW recognizes that our greatest assets are our employees and value diversity, equity, and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving.

MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.

The essential job responsibilities of the Project Coordinator will report to Director. The Project Coordinator role will provide the Customer Experience and Energy Services organization with hands on ability to establish, monitor and coordinate specific departmental projects and strategies while creating and standardizing internal data and reporting elements to enhance decision-making for overall employee and customer satisfaction. In addition, this role will support the department to maximize project and employee efficiency by aiding in data mining and project specifications to obtain desired results. Plan, monitor, schedule activities of systems and resources to achieve maximum utilization, minimize cost and ensure timely completions of associated tasks. Analyze and recommend resource utilization planning for data processing activities; provide detailed information for budget preparation for departmental production activities and capabilities. Collect, analyze, and share data to aid business teams, drive improvements in key business metrics, customer experience and overall business results. Apply mathematical techniques of operational analysis and simulation in solution of difficult system designs, resource allocation and information analysis problems. Establish/ administer cost control and monitoring methods; perform economic analysis of proposed application. Execute assigned projects by performing tasks to define content and scope, scheduling and assigning work to subordinates, performing special system design functions, and preparing progress reports. Recommend methods/ performance standards for system development, programming, operations support, workload planning/ control and production reporting. Design, develop, and test business intelligence solutions such as databases, data warehouses, queries and views, reports, and dashboards; Develop and evaluate innovative business intelligence tools and automation of reporting. Perform other duties as assigned.

Qualifications

Qualification Requirements:

To perform the Project Coordinator role, you must:

- Have a Bachelor's Degree in Engineering, Business Administration or related degree area.

-Must have four (4) years of project leadership experience. -Must have two (2) years of professional level experience. -Must possess strong project leadership experience with software/ system development. -Must have an occupationally significant combination of leadership qualities to motivate and direct/ influence employees; organizational ability; clear/ concise oral and written communication; strong problem solving and decision-making skills; ability to apply innovative, engineering, and mathematical concepts and principles; good attention to detail. -Successfully complete NIMS Training within one year of entering the job. -Have a valid driver's license from state of residence.

Physical Working Conditions: Works mostly inside under good conditions. Subject to occasional lifting, pushing, and pulling. Subject to constant hearing, seeing, and sitting. Requires sedentary work involving standing or walking for brief periods.

Primary Location: USA-TN-Memphis

Work Locations: AB01 David F Hansen Admin Bldg 220 South Main Street Memphis 38101-0430

Job: Customer Service

Organization: 0700000 VP CCO Customer Experience Energy Services

Job Posting: Oct 21, 2025, 4:45:47 PM

Minimum Salary: 87,900.80

Midpoint Salary: 109865.6