Product Manager - Customer Data and Gen AI

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, February 5, 2026

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary:

Directly responsible for multiple products within a portfolio and/or management responsibilities of Product Owners aligned to a specific value-stream, workflow, customer journey or product family.

Provides leadership and has accountability for successfully defining and delivering products that anticipate the needs of customers/workers/users, delivering results against P&L objectives.

This position is highly involved in the funding management and budgeting processes for portfolio.

Responsibilities:

- May perform management duties related to the supervision of Product Owners and Product Analysts

- Lead the product planning process. Gathers input from users/customers/stakeholders to create long-term strategy. Sets direction and priority.

- Performs stakeholder management, user/market segmentation, competitive analysis, product funding requests, release planning and business case realization (product P&L).

- Collaborate with the organization on vision, strategy, decisioning, tactical execution, and measurement systems

- Develop and implement new product introduction and roll-out strategy, plans, and content with cross-functional teams and leaders.

- Effectively communicate the value of the workflow/journey/family, and the products within it, to stakeholders

Required/Basic Qualifications

- Bachelor’s degree

- In addition to required degree, six (6) or more years related work experience

- In lieu of Bachelor’s degree(s) AND six (6) or more years related work experience listed above, High School/GED AND ten (10) or more years related work experience

Additional Preferred Qualifications

- 7 or more years working in the utility industry

- Experience as a Senior or Lead Product Owner

- Agile Product Owner certification

- SAFe certification, preferably SAFE 6.0+

- Experience leading delivery of data lakes of massive scale on Cloud infrastructure

- Experience leading delivery of machine learning or AI models

- Experience leading and supporting customer-facing digital technologies

- Experience leading integration of vendor technologies in SaaS and/or COTS models.

- Familiarity with Customer Technology PMO artifacts and expectations

- "Black Belt" Six Sigma certification

Working Conditions

- Office environment mostly, often with research, analysis or engagement conducted in plants or field

Specific Requirements

- Entrepreneurial with a strong inclination towards action, preferably with experience shipping software

- Ability to communicate complex and innovative concepts to a new product development team

- Clear passion for topics of technology products and an ability to identify possibilities to innovate

- Ability to be self-directed and to proactively anticipate problems and seek opportunities

- Excellent communication skills including the ability to build relationships and effectively influence across all management and organizational levels

- Strong understanding of the SDLC process and the ability to work in an agile environment with bi-weekly releases

- Ability to educate and communicate to leaders across the Company on effective use of digital tools

- Ability to quickly understand business, evaluate priorities and assess value of product features

- Ability to be self-directed and to proactively anticipate problems and seek opportunities

- Two or more years’ experience with relevant new product or technology development experience working in a fast-paced environment

- Experience operating in an environment driven by KPIs where you have the accountability to determine the best course of action to meet your goals

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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