Portfolio Manager (Southeast Region)

MILLER BROS SOLAR, LLC

JOB TITLE: Portfolio Manager

REPORTS TO: Sr. Director of Utility and Distributed Energy Services

About Miller Bros Solar -

Headquartered in Flourtown, PA, MBS operates 5GW + of both Distributed Generation (DG), Utility Scale PV plants and Battery Energy Storage Systems (BESS) across 29 states in North America. Our dedicated team aims to exceed our client expectations, control costs, and enable power plants under our management to achieve expected ROIs. Through meticulous customer- focused operations, financial decision-making procedures, and 24/7/365 availability, MBS provides a full wrap of O&M services tailored to our partners' needs. MBS is an equal opportunity employer. We do not sponsor employment visas.

JOB PURPOSE AND SUMMARY

Implement project portfolio management processes. Manage activities in accordance with assigned customers’ contracts and appropriate customer requests, contributing to customer retention by maintaining excellent service and communication.

DUTIES AND RESPONSIBILITIES

Essential Functions Of The Job

Conduct bi-weekly meetings to review portfolio status, including each portfolio’s KPI (Key

Performance Indicators) as agreed upon with internal management.

Support client requests as received and escalate to senior management as appropriate.

Support portfolio event(s) and escalate, when appropriate, to senior management.

Support technicians, responding to their performance needs/concerns, and alerting management, HR,

Payroll, and/or other departments as appropriate, while maintaining confidentiality. Manage technicians, while supporting the company and encouraging their career development and learning.

Perform technician evaluations and provide guidance and coaching to them, with the support of management.

Review and approve daily and weekly timesheets for technicians assigned to work on assigned portfolio accounts. Manage overtime.

Review and approve weekly technician expense reports.

Request and submit purchase orders to obtain approval from the accounting department for charges above the specified amount.

Review, approve, create and dispatch assigned technicians’ vehicle maintenance, any appropriate paid time or unpaid time off per company policy, and training work orders per operating procedures.

Collaborate with scheduling team to provide the assigned technicians a two-week look-ahead.

Maintain, establish, and submit new project preventative maintenance schedules. Collaborate with schedulers to maintain portfolio schedules on a periodic basis.

Maintain existing and enter new project inventory within the company inventory system.

Review daily/weekly all assigned employee work orders and follow work order operating procedures.

Review and ensure accuracy of the Portfolio Monthly Report.

Review and provide weekly updates to accounting team on the status of portfolio level proposals and work requests.

Update the weekly operations report for assigned portfolios, including utilization of technicians.

Collaborate and ensure that the technicians are capturing the relative details during their initial investigation to process warranty claims.

Support new project onboarding.

Schedule and perform (minimum 6 times per year) portfolio audits by conducting site and technician visits.

Submit annual preventive maintenance reports.

Other tasks and responsibilities as assigned.

Important But Non-Essential Functions Of The Job

Travel to sites would be required for audits.

QUALIFICATIONS

Educational Requirements

High School diploma or GED

Associate or Bachelor’s Degree preferred

Competencies Needed

Knowledge, Skills, and Abilities

Ability to provide information effectively.

Good written and verbal skills.

Ability to communicate effectively in writing as appropriate for the needs of the audience.

Ability to be productive working remotely and independently.

Ability to work in a team and participate productively, both in person and through technology.

Ability to build relationships, listen and utilize good interpersonal skills.

Ability to take responsibility and accountability.

Emotional intelligence. The capacity to be aware of, control, and express one’s emotions appropriately and to handle interpersonal relationships judiciously and empathetically.

Patience and the ability to remain calm in stressful situations.

Ability to understand your role within the business.

Ability to coordinate multiple activities while ensuring safety, quality, and schedule adherence.

Planning and organizing skills.

Ability to manage change and deal with situations as they arise.

Ability to accurately prepare documents, reports, and correspondence.

Skill in managing one’s own time and the time of others.

Skill in monitoring/assessing the performance of self and others to make improvements and take corrective action.

Ability to plan and delegate the work of others.

Ability to take direction.

Professionalism – a high level of professional skills, ethics, and behavior.

Good working knowledge of Microsoft Office.

Ability to learn new software for data collection and sharing.

Minimum Experience and Special Requirements

- 4+ years of experience with PV Solar O&M

- Ability to demonstrate working knowledge of electrical theory and PV power generating system fundamentals.

- Aptitude for learning and understanding operation of various testing equipment, tools and procedures utilized in the maintenance of PV power generation systems.

- Ability to collaborate and coordinate well with peers and other personnel, vendors, and subcontractors.

- Proficiency with MS Office application to include, but not limit to, MS Word and Excel, as well as an ability to learn new computer programs without difficulty.

Job Type: Full-time

Pay: $85,000.00 - $110,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Physical Setting:

- Office

Schedule:

- Monday to Friday

Willingness to travel:

- 25% (Preferred)

Work Location: Hybrid remote in Flourtown, PA 19031