The Mosaic Company

Operations Training Coordinator

St James, LA

full_time

About This Job

The Mosaic Company (NYSE: MOS)

is the world’s leading integrated producer of concentrated phosphate and potash—two of the three most important nutrients in agriculture. We employ more than 13,000 people in six countries to serve farmers all over the world. Our Headquarters is in Lithia, Florida with operations throughout North America (U.S./Canada) and South America.

At Mosaic We Help the World Grow the Food it Needs - Apply today and join our team!

The Operations Training Coordinator is responsible for designing, facilitating, and evaluating programs that support operational excellence and workforce capability across the site. This role partners closely with site leadership and subject matter experts to ensure employees are equipped with the necessary skills and knowledge to perform safely, efficiently, and in alignment with business goals.

What You’ll Do

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Develop and update operations materials, including participant guides, instructor guides, presentations, job aids, assessments, and performance support tools.

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Deliver engaging, clear, and consistent training sessions for operations staff across a range of topics (e.g., process understanding, safety practices, equipment operation, SOPs).

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Conduct training evaluations and track effectiveness using feedback and metrics to ensure training outcomes align with performance needs.

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Collaborate with site leaders and frontline teams to identify training gaps and prioritize learning solutions that improve operational performance.

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Maintain operations documentation, records, and compliance alignment with company standards.

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Contribute to continuous improvement efforts and ensure programs evolve with operational changes.

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Support the onboarding of new employees into the operations environment.

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Leverage technology to facilitate remote or hybrid training as needed.

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Stay informed of industry best practices and recommend enhancements to improve the learning experience.

What You'll Need

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5+ years of plant operations experience

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High School Diploma or GED required

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Strong verbal, written, and listening communication skills, including presentation and facilitation expertise.

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Ability to work effectively and build trust with employees across all levels of the organization.

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Critical thinking, problem-solving, and analytical skills to identify training needs and implement solutions.

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Strong organizational skills and attention to detail.

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High emotional intelligence and interpersonal sensitivity.

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Proficiency in Microsoft Excel, Teams, PowerPoint, Word, and Outlook (required).

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Technical writing experience (preferred).

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Self-motivated and able to manage multiple priorities in a fast-paced, changing environment.

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Experience in operations, manufacturing, or industrial environments is a plus.

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