Operations Performance Analyst Lead

Alberta, Canada

Job Family Group:

Production and Manufacturing Downstream

Worker Type:

Regular

Posting Start Date:

December 4, 2025

Business Unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

What’s the role

Shell is seeking an Operations Performance Analyst Lead (also known internally as Operations Analyst Lead) to join its team at the Scotford Refinery.

The Operations Performance Analyst Lead’s primary responsibility is to provide analytical support for the Assets and Production Support organizations (Operations Central Services and Operations Turnaround). This includes monitoring and tracking critical business functions such as budget, overtime control, maintenance execution efficiency, and key performance indicators that drive improvements in overall business results.

As a key enabler in interpreting site-wide data at Scotford, the Operations Performance Analyst Lead also supports the Site Leadership Team by consolidating data from multiple sources, disciplines, and departments to identify where business targets are being met and where corrective actions are needed. This individual will communicate insights to stakeholders as part of Scotford’s continuous improvement journey, ensuring alignment with the site’s business objectives. Additionally, the role is responsible for leading a team of site time focal points.

In addition, this role currently offers a hybrid schedule, allowing you to work remotely 2 days per week and on-site at the Shell Scotford Refinery for the remaining 3 days.

Accountabilities:

- Lead a site team of 3 responsible for managing hourly time (site time focal) for pay and time deliverables

- Deliver analysis for Site and Production to provide the organization assurance on key performance metrics

- Prepare and deliver monthly reports on site performance (MBR and scorecards), including production and routine maintenance overtime analysis

- Generate monthly site reports for HR on overtime

- Transform data into actionable insights using Power BI, Excel, and PowerPoint

- Support HR employee and industrial relations on data analysis

- Provide oversight and analytics on data within SchedulePro

- Perform analytics on the application of the Hourly Pay Practice (HPP), CBA and scheduling practices

- Communicate insights to leaders to support consistent application and performance improvements

- Support, train, and coach site users to ensure effective use of SchedulePro

- Lead the department as the Document Control Focal supporting the application of the Document Control process

- Provide time entry assurance and back-up support for the Production Time Focals on payroll entry

What you bring

- Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

- Must have bachelor’s degree

- At least 5 years’ experience working in a complex organization

- Deep understanding of operations or advanced data analysis skills is required

- Proficient at using analytical and communication software such as Workday Excel, Power Bi, PowerPoint and SchedulePro

- Experience working in the energy sector and/or in Downstream is a plus

- Experience leading teams, either directly or indirectly, is a plus

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

- Continuously grow the transferable skills you need to get ahead

- Collaborate with experienced colleagues with unique expertise

- Achieve your balance in a values-led culture that encourages you to be the best version of yourself

- Benefit from flexible working hours and hybrid working conditions (minimum 3 days per week on site)

- Perform at your best with a competitive starting salary and annual performance related salary increase

- Join an organization working to become one of the most diverse and inclusive in the world

- We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

- Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here .

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

- Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets

- Shale gas and liquids assets in Alberta and British Columbia

- A network of 1,400 retail stations across Canada

- The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility

- The Sarnia Manufacturing Centre refinery in Ontario

- Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels

- 15 Shell-owned distribution terminals, three of which have marine operations

- Shell Aviation Canada delivers across a network of 27 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery

- Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.-À NOTER: de temps à autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous réservons le droit de le faire à tout moment, y compris avant la date limite indiquée. Avant de candidater, il vous est conseillé de bien lire notre politique en matière de protection des données. Celle-ci décrit comment vos données personnelles peuvent être traitées et vous informe que vos données personnelles peuvent être transférées à Shell/ aux sociétés du groupe Shell dans le monde entier. Ni le groupe Shell, ni aucune de ses sociétés de conseil en recrutement agréées ne sauraient vous demander de payer des droits pour examiner votre candidature à une carrière chez Shell. Quiconque vous demande un tel paiement n’est pas un représentant agréé de Shell et il vous est fortement conseillé de refuser d’effectuer un tel paiement. Shell respecte l’égalité d’accès à l’emploi