Operations manager, restaurant

Overview

Languages

English

Education

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Restaurant

Responsibilities

Tasks

- Evaluate daily operations

- Plan and organize daily operations

- Recruit staff

- Determine type of services to be offered and implement operational procedures

- Balance cash and complete balance sheets, cash reports and related forms

- Conduct performance reviews

- Cost products and services

- Organize and maintain inventory

- Ensure health and safety regulations are followed

- Negotiate arrangements with suppliers for food and other supplies

- Participate in marketing plans and implementation

- Address customers' complaints or concerns

- Provide customer service

- Prepare budgets and monitor revenues and expenses

Supervision

- More than 20 people

Additional information

Work conditions and physical capabilities

- Fast-paced environment

- Work under pressure

- Tight deadlines

- Attention to detail

- Combination of sitting, standing, walking

- Bending, crouching, kneeling

Personal suitability

- Accurate

- Client focus

- Dependability

- Efficient interpersonal skills

- Excellent oral communication

- Excellent written communication

- Flexibility

- Organized

- Team player

- Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

- Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

- Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

- Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

- Provides staff with awareness training to create a welcoming work environment for mature workers