Operations Coordinator (Hybrid)

Blackstone Industrial Services provides innovative, high-quality, and sustainable solutions for critical rotating and static equipment. As one of North America's leading technical service providers, we excel in the provision of field services, parts, repairs, and engineering. Trusted by industries such as heavy oil and refining, petrochemical, power generation, energy transmission, and agriculture, Blackstone is shaping the future of compressor maintenance and operation, striving to set new benchmarks. As we expand our operations globally, we are seeking a detail-oriented and knowledgeable Operations Coordinator to join our team.

Position Overview

The Operations Coordinator plays a vital role in ensuring the smooth day-to-day functioning of the organization by supporting operational processes, coordinating activities across departments, and assisting in project execution. We are looking for an energetic, proactive individual who thrives in a dynamic environment and is excited to be part of a fast-growing organization. This role requires excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced setting.

Key Responsibilities

- Coordinate daily operations and ensure tasks are completed efficiently and on schedule.

- Support the development and implementation of operational policies and procedures.

- Manage invoicing of field and shop services, ensuring all expenses and labor hours are accurately included.

- Provide customers with accurate, timely, and detailed invoices and job summaries upon completion of work.

- Issue and receive purchase orders for third-party services and vendor-managed parts/repairs.

- Onboard new customers to ensure accurate invoicing and timely communication.

- Collaborate with operations, finance, and sales teams to facilitate accurate billing processes.

- Track job and project costs for reporting and analysis.

- Prepare month-end reports for accruals, revenue, and invoice breakdowns.

- Participate in weekly AP/AR aging report reviews.

- Monitor operational performance and report on key metrics to management.

- Maintain accurate records, files, and databases for operational activities.

- Communicate with internal teams, vendors, and stakeholders to ensure alignment and resolve issues.

- Help with logistics, purchasing, and inventory management as needed.

- Support special projects and initiatives to improve efficiency and effectiveness.

- Ensure compliance with company standards, policies, and regulatory requirements.

Qualifications

- Bachelor's degree in Business Administration, Operations Management, or related field (or equivalent experience).

- 3-5 years of experience in operations, project coordination, or administrative support preferred.

- Strong organizational and multitasking skills with keen attention to detail.

- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other productivity tools.

- Excellent written and verbal communication skills.

- Ability to work independently and collaboratively in a team environment.

- Problem-solving mindset with the ability to adapt to changing priorities.

Preferred Skills

- Experience with project management tools (e.g., Asana, Trello, Monday.com).

- Knowledge of data analysis and reporting.

- Familiarity with procurement, logistics, or supply chain processes.

Work Environment

- This role is office-based (hybrid one day remote per week).