Operations Assistant

THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION

Primary Duties

- Front desk duties included but not limited to: assisting walk-in customers and all visitors; helping with luncheons for meetings and other occasions; delivery of packages when they arrive; preparing various labels, envelopes and packages for mailing or delivery.

- Completes Synergy document on new customers to send to DIG group for premise and MRU setup.

- Enters locate tickets for construction orders and emergency line locates.

- Responsible for 3rd party damage billing.

- White flag construction and maintenance jobs as needed.

- Distributes/works incoming BPEM’s.

- Works with builders to schedule new construction orders for meter sets.

- Works with wireless meter reading (WMR) reports.

- Organizes purchase card (p-card) statements, collects receipts and scans invoices into the system.

- Sorts and delivers mail.

- Orders office and lounge supplies.

- Assists service and construction and maintenance personnel by communicating pertinent data and other information related to various situations.

- Provides administrative and clerical support to field operations.

- Performs other related duties as required.

MINIMUM REQUIREMENTS:

EDUCATIONAL/EXPERIENCE LEVEL:

- A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and two years experience in customer service or a closely related field.

COMMUNICATION SKILLS:

Requires the ability to communicate with internal and/or external customers in order to obtain and/or provide basic types of factual information.

NUMERIC SKILLS:

Requires the ability to perform basic addition, subtraction, multiplication and division.

COMPUTER SKILLS:

Requires proficient computer skills for data entry, reporting, reference and/or retrieval tasks.

WORK CONDITIONS:

Works in an office and outdoor environment.

Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.

Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Job Family:

Administrative Services